
Suspend service
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Learn what you'll need to do to send your trade-in I recently used the AT&T Trade-in Program to upgrade my smartphone. The phone was shipped pretty fast and I was able to move everything over using one of the transfer apps available (link below). Since it has been some time
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I was suppose to receive two $300 rewards card for getting direct tv and att back and haven’t yet. I never received a confermation or nothing? Was I lied to?
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A corporate ATT stor added the wrong phone to my plan in June 2022 and we have been getting charged for it. I got an S22 they added a Samsung ultra. I never had a Samsung ultra. I did like it but they didn't have any in store and with my Note 9 originally I wanted to downsize so I opted for the S22
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I traded in my iPhone XR to Apple for an iPhone 12. I receive a credit every month on my ATT bill for the XR. I have 3 months to go on the installment plan for my 12. If I trade in the 12 early to ATT, what happens to the rest of the Apple credits?
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The form for Arbitration states:Mail a copy of this form, a copy of the AT&T arbitration provision (available at att.com/disputeresolution),and acheck or money order for the filing fee to the American Arbitration Association Case Management Center nearestyou. Please consult the AAA’s fee schedul
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Had to resubmit my rant. I was out of town and didn't know I had responses. This website "closed" my question. I'm not sure how to re-open so that why I'm reposting ATT is trying to scam me and pay for their mistake! The following is the most utter corporate (Edited per community guidelin
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My trade-in phone was delivered to USPS on 1/12/23. It was "Picked up by the Shipping Agent" on 1/13/23. When I review my trade-in status, it still has not updated. How long will it take to process after being delivered to USPS?
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I’ve had some fraud on my account. The fraud department wants me to change my passcode and lock my premier account. With the given phone number I keep getting transform one person to another. Given three different numbers and none work.
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Yes I keep trying to login in to my account but it's telling me either my name or zip code is wrong and can't find my account I don't know if someone has changed because I know I haven't can you please help me get back into my account please My Name is Lupe Ulibarri 720-620-7575 I my number if you n
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How do I get details from an ATT mobility account from 2006? The account has been closed for over a decade and it showed up as collection with some shady MRS BPO. I have ATT internet since 01/2022 and they are using that date on the collection account.
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So I traded in an iPhone 11 for the iPhone 14, at the time of trading in the iPhone 11 the promotion was 800 in billing credits for the iPhone 11. So I decided to trade the phone in and proceed with the trade in. After two month I receive a promotion card in the mail of 150$ for my iPhone 11 and I’v
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The numbers that I send and receive aren’t showing up on my text/data, and talk usage history! Why not?
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My internet is not working. We live at 310 Twin Oaks Ln Almo KY
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• Wireless
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Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?
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• Home Phone
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Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option. He has been on the phon
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• Wireless
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I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit. I realize it takes 3 billing cycles and that has come and gone. Who do I contact about this? Thanks
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The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do
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• Wireless
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I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?
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• Wireless
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I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.
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• TV
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See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?
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• Internet
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Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi
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• Wireless
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I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa
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• Wireless
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I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub
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• Internet
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