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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

28.2K

(27543)
Transfer Billing Responsibility Problem

My employer put in a request to transfer billing responsibility of my phone line to me. When I click the link to accept, I can either create a new account or use an existing account.When I try to create an account, it goes through all the steps successfully until the last one when it supposedly che

Questions

105

2

0

Accepted Solution

fraud by individual Jerremy H with the IHX team

I recently transferred my account from T Mobile to ATT and what a mistake that was. The ATT associate led me to believe that I would pay $50.00 for 2 lines of service. They took my phones for trade, and they now tell me that I cannot recover then. All I want to do at this point is to recove

Questions

17

1

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dead tower ! !

33335 Mulholland Hwy, Malibu, CA 90265 has been having trouble on and off and for about a week now we have no cverage at all

Questions

55

7

0

AT&T SOP on lying to customers and providing false information

How does AT&T stay in business when they continually lie to customers. I have had the worst customer service experience ever with AT&T. "Customer Service" representatives have hung up on me, and transferred me to random numbers. No one has assisted me in receiving my money back from my trade

Questions

27

2

0

Double-counting text and data?

Has anyone experienced this? I was informed we used all the data in our Mobile Share Advantage 12GB plan and I can see a summary [EDIT: in the AT&T app] showing the totals by phone (6.32 + 5.76) but that's unusually high for us, and everything seems to suggest our usage is being double-counted o

Questions

59

13

0

Why is there a log in for a username ending in slid.dum

Why is there a new username ending in @slid.dum on my account?

Questions

4.9K

9

0

Accepted Solution

Official Solution

Can’t set up my online account

How can I set up my online account

Questions

11

1

0

Accepted Solution

Official Solution

Moving to an apartment. My phone is on my sister's phone plan. How do I get my own?

Moving into a new apartment. Never lived on my own. Don't know what I am doing. How do I get off my sister's phone plan if she is not talking to me? Also what will I need in my new place so I can get on the internet?

Questions

60

4

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1C0-DE5 code look up

Could you please tell me who these three short codes belong to? 1C0-DE5-4292 1C0-DE2-2123 ICU-DE2-4639

Questions

29

3

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Why doesn’t AT&T fix the tobr site?

Why doesn’t att fix the tobr site? Customer service is atrocious, I’ve been on the phone with them four times for a total of 2 1/2 hours and nobody knows what’s going on.

Questions

45

5

0

Accepted Solution

Official Solution

SHipping label for phone trade-in

Hello, I switched to AT&T last week under the trade in promo. I am looking for a shipping label to send my trade-in phones in. I did not receive a confirmation number from the AT&T store I picked up my phone from. THey are not aware what this number is. Please advise

Questions

5.7K

3

how can i view my spouses text messages

i have AT&T how do i view my husbands text messages and twitter account we both have AT&T but separate accounts?

Questions

13K

10

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