Wireless Account

So I turned in my iPhone 12 to upgrade for the 14pro max and I was supposed to mail it in but I wasn’t sure how to get a label so I turned it in a one of the AT&T stores. The stores sent the phone in but for a month they said they didn’t receive my phone yet and was gonna charge me so I filed a

Last security patch level is dated November 7, 2022. When I try to update, phone says software is current. Also can't make calls since 5G and also some apps are not working after this updates. I created a website alightmotionapps which is also not working on Galaxy s21 after this update please give

I have been trying to dual esim my iPhone 14 for the last week and a half. My phone and primary number are on the consumer side and the second line is a work provided line on the business side. It took 6 hours of tech calls to get both esims on the phone at the same time. Finally got it... Th

I've only been with this service for a month, and they changed my monthly fees to the highest one right out the gate. I've put in one question to this forum already and an ATT person reached out to me through direct message. They said that we should schedule a time to call or I can call a business s

Sometimes in January 2022 I switched over to T-Mobile-two cell phone lines along with cellular iPad. However, AT&T has been charging my auto pay credit card for the last 10 months of $75 plus taxes. It is my mistake that I did not notice it because I thought it is AT&T fiber Internet monthly

I have AT&T Unlimited Plus and had HBO Max last week but now I'm told it's no longer available to me. Why isn't HBO Max available?

Hello, i did request ATT to cancel my entire account with two phone line on it, on Jan 25th and Support person said he will do one by one and confirmed he marked both the lines will be cancelled on 28th Jan 2023. Since ATT do not send confirmation email or provide confirmation number for the call w

A few days ago our mobile data stopped working. We are no longer able to use imessage or any apps. We can make calls but thats pretty much it. It's an AT&T problem, possibly with a tower and not our phones...same goes for our neighbors on ATT plans also. I have called att support and they tried

My ATT trade in device that was shipped back around March of 2022, is finally confirmed Not Received by ATT this month. Previous conversations throughout the past year with ATT claims device was received and promo credits will be given soon. Then all of a sudden, sometime late 2022, they changed the

Our business was sent a new IPhone a month after we cancelled the order. I have full documentation of that return which was sent to ATT. The phone was shipped in August, returned in September and Friday, January 27th, our business phones were all shut after AFTER I had spent hours on the phone with