Learn how to best manage your wireless service and account.
AT&T “Stolen” Issue
i have an iphone xr infact for a couple of years like 4 and before this it was dads phone and then he passed it along in favor of an iPhone 11 the time, so i got the phone fast forward to last night i trying to text some friends of mine when AT&T would not let me send any messages to my Android
Lack of Military Support Unlocking Phone While on Orders
Beyond disappointed. I’ve now wasted about 10 hours on the phone with customer service and have gotten nowhere. Supposedly a supervisor is calling me today, we will see if that happens. My husband deployed so we requested a phone unlock at the beginning of Jan and submitted orders three times and it
I returned my equipment about a week ago (within the time frame I was given to return it). I received two emails from AT&T stating that it was returned. I also have the slip from FedEx showing it was returned. Yet I’m getting phone calls that if it is not returned within 48 hours I will be charg
They Promised A $250 Gift Card For Each Line & It Was A Lie
My boyfriend and I both switched to AT&T and combined our wireless plan. We were promised to each receive a $250 Visa Gift Card to "spend on whatever you want". We never received, and when I called, they said it would be applied as a monthly discount over the 36 month phone payment plan.&
I received a bill in the mail for a new account that is fraudulent. I contacted ATT global fraud who directed me to fill out the fraud inquiry form which I did. However, I received an erroneous response saying there was no fraud and the account is legitimate, and I must pay! I contacted global fraud
Targets scam with att discounts
Target discounts with att are not what they say they are
Will be opening an att account today, any advice?
Hello all, I am about to open an account with ATT getting the unlimited elite plan with 4 lines. What am I expecting today? Are there any hidden fees I need to worry about every month? We have our own phones so we wont be needing any devices. Do I pay anything up front today? Sorry for these questio
Switching back from Cricket to ATT
So I ported our phones from ATT to Cricket a few days ago. Price can't be beat and I always feel raked over the coals by ATT. Although everything else works fine - neither phone can receive calls. Cricket does not seem to be dooing much about it so I I think I must reluctantly switch back. I nev
Hello, I submitted all the required paperwork to report fraudulent activity to the AT&T fraud website (https://attfraud.custhelp.com/app/mobility). I submitted this documentation on August 3rd. It said I would receive a response within 3-5 business days but I haven't heard anything yet. Whenever
Need phone records from 2009. No longer have the ATT account that was used then.
I am looking to retrieve my phone records from b 2/21/2009. I no longer have this ATT account but have been unable to find a way to get this information.
How to escalate a trade-in issue?
Became a new ATT customer in February. Took the trade-in deal for new iPhone 13's. Had multiple conversations with the ATT sales team on the phone and placed the order directly with an ATT agent on the phone. Was told to expect instructions for trade-in process. Instructions never came (I later lear
Emails will not upload on phone
My emails stopped uploading on my phone 8/8/22 i have also forgotten my password I have typed in what I thought were the correct security answers but they are not working either
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