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Wireless Account

Wireless Account

Learn how to best manage your wireless service and account.

28.2K

(27570)
I HATE AT&T

HORRIBLE ALL LIES!!! I WAS TOLD THAT IF I CHANGED MY SERVICE FROM METRO PCS TO AT&T THAT I WOULD HAVE A CHEAPER BILL. NOT ONLY WAS MY FIRST BILL DOUBLE THAT AMOUNT THEY ALSO DISRUPTED MY SERVISE AFTER AGREEING TO A PAYMENT PLAN. THEY ALSO SOLD ME 2 APPLE WATCHES AND DID NOT INFORM ME THAT I WOUL

Questions

243

4

0

Suspended

My phone is suspended but other phones that are on the same plan are not suspended and my account is on auto pay

Questions

9

0

0

Suspended account, but wifi still partially works, is it using data?

So recently, my moms at&t account was suspended due to missed payments so I don't know too much about the details, I was just told they suspended the wifi and some other stuff, like the tv. But when I use the wifi on a device like my kindle that's not connected to the data/phone plan (what I mean by

Questions

18.5K

7

0

Accepted Solution

so frustrated I'm ready to switch

Does anyone know how to file a complaint that will actually get someone's attention and, perhaps get resolved? Last month I was forced to change my legacy plan.  I was promised that it would be less expensive.  Now I'm being billed more than ever, 1 and half times what I was promised.&nbs

Questions

75

10

0

Will I be charged with WI FI CALLING for calling International Day pass countries ?

What I know is that so won’t be charge in case I use WIFI CALLING when calling back to the U.S., but how about the country I will travel to? In that countries, there’s international Day Pass coverage.

Questions

31

6

0

FCC Complaints vs. AT&T

Is everyone aware of fcc.gov ?   use it to get action on complaints vs. AT & T

Questions

60

8

0

AT&T Lost My Trade In!!

I sent my wife and my son to the AT&T store on this past Black Friday 2021. They had a trade in offer going for Samsung to trade in any phone for a new Samsung. My wife went to the the corporate store here in Crystal Lake IL and my son went to the corporate store in Waterloo, Iowa near his scho

Questions

30

1

Help

I need help trying to figure this out My grandma died, I'm on her account. I want to switch to my own account and keep my same number. I went to the nearest at&t store and called the support line. They want a payment from someone who has been deceased for 2 months. They keep adding more to the

Questions

24

4

0

Closed

Poor customer service

Worst of the worst

Questions

13

0

0

Accepted Solution

Official Solution

No longer want the secondary access I was granted

I'm a secondary user on my former boss's account and I can't figure out how to remove myself. I don't work for her any longer, I certainly don't want to see her account on my login page. AT&T makes it impossible to do this, or to get any support via chat or phone. Help?

Questions

43

3

0

Accepted Solution

Official Solution

Closed

Get off of my family’s plan and keep number without account owner transfer

I am currently on my family’s phone plan with my dad as the account owner. Sparing some details, I have since moved out on my own, there has been some family drama, and now they will not transfer billing responsibility to me. Is there any way that I can get my own account but keep my current phone n

Questions

578

2

0

Accepted Solution

Move phone number from one family plan to another

I have an att number. My wife has an att number as part of a family plan with her parents.  We would like to move her number from that family plan to a new family plan for just our two numbers.  Is this possible?

Questions

16

2

0

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