
Wireless Account
Learn how to best manage your wireless service and account.
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AT&T SOP on lying to customers and providing false information
How does AT&T stay in business when they continually lie to customers. I have had the worst customer service experience ever with AT&T. "Customer Service" representatives have hung up on me, and transferred me to random numbers. No one has assisted me in receiving my money back from my trade
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Moving to an apartment. My phone is on my sister's phone plan. How do I get my own?
Moving into a new apartment. Never lived on my own. Don't know what I am doing. How do I get off my sister's phone plan if she is not talking to me? Also what will I need in my new place so I can get on the internet?
Questions
26
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Double-counting text and data?
Has anyone experienced this? I was informed we used all the data in our Mobile Share Advantage 12GB plan and I can see a summary [EDIT: in the AT&T app] showing the totals by phone (6.32 + 5.76) but that's unusually high for us, and everything seems to suggest our usage is being double-counted o
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Why doesn’t AT&T fix the tobr site?
Why doesn’t att fix the tobr site? Customer service is atrocious, I’ve been on the phone with them four times for a total of 2 1/2 hours and nobody knows what’s going on.
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43
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Accepted Solution
Official Solution
SHipping label for phone trade-in
Hello, I switched to AT&T last week under the trade in promo. I am looking for a shipping label to send my trade-in phones in. I did not receive a confirmation number from the AT&T store I picked up my phone from. THey are not aware what this number is. Please advise
Questions
5.6K
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1C0-DE5 code look up
Could you please tell me who these three short codes belong to? 1C0-DE5-4292 1C0-DE2-2123 ICU-DE2-4639
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how can i view my spouses text messages
i have AT&T how do i view my husbands text messages and twitter account we both have AT&T but separate accounts?
Questions
12.8K
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Accepted Solution
Rude salesman in Davenport Iowa
Went to the Davenport AT&T and asked salesman Ignacio [EDITED]how hard it would be to port over a cricket wireless number and he said he wouldn’t do it because it was a headache to do. [EDITED per Community Guidelines]
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why is att so expensive
tmobile offered 55 & up plan for 27.50 each for two lines while att charges 65 with a discount of 10 on each so we are needlessly paying 75 per month. also get free smartphone plus 100 AAA prepaid mastercard please make it so we stay with att
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37
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Accepted Solution
AT&T representative
Today I went into AT&T store to check on my plan since I received an email saying my plan was no longer being offered. So, I asked what my new charges be switching to their premium plan. He wouldn’t be able to see my charges if I didn’t provide him my driver’s license. Why? Never had to do this
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rude customer service
Terrible service, everyone is rude, there is no help from them! employee Kevin was rude and insulted me, please take a closer look at this employee! and have a conversation with him, because as he talks with customers, there is no such service anywhere! shame on you at&t kevin was
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Phone upgrade
I have a galaxy s note 20, it was brought in August of 2020 can I do an early trade?
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