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Wearables

Wearables

Learn how to use and troubleshoot your wearable devices.

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Numbersync and Galaxy watch 5 pro

Had my watch for 3 months now and have been unable to get numbersync to work with my s22 ultra. Currently on my 2nd phone call with advanced tech support and now they are telling me the 2 devices are not compatible.  Unbelievable!  Numbersync needs to be discontinued or updated.  I g

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Empty Box was shipped.

I ordered an apple watch, was given a tracking number and noticed it was delayed in Memphis for a few days, called to see why it was held up and Fedex told me the box was empty. I dont want to wait until an empty box gets to my house to fix this issue. Any ideas on what to do?

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Kids smart watch

I want to get my daughter a kids smart watch that has gps tracking and voice calls but there are so many to choose from. What is a good one that has gps,  voice calls, and is compatible with AT&T? Also any ideas on how much monthly it will be?

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Kids Smart Watch

Can you tell me what Kids Smart Watches are compatible with AT&T?

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Kids' Smart watches

Please consider carrying something like Verizon's 'Gizmo' smart watch for kids. My family, and I'm sure many others, would benefit greatly from the added safety these devices provide, especially for kids that aren't ready for cell/smart phones. (If anyone else feels similarly please add comments

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Kids smart watch

I was wondering I have an eight-year-old who loves to play in the neighborhood but I would like her to have a smart watch with GPS that is kid friendly I see other phone companies that do it like Verizon and T-Mobile but AT&T from what I hear does not offer one and I was wondering if there would be

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Galaxy watch 4. No access to SN or model# for repair or exchange.

The 1st day I got it I brought it home turned it on just to test it out never connected it to a phone because I was going to give it to my son for Christmas well now Christmas is almost here and I'm trying to get it set up for him and it won't charge he won't power on and I can't access the serial n

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"You've suspended NumberSync for wearables" multiple times per day

I get this message multiple times per day and have to manually go in and turn NumberSync back on. 1) How do I get it to stop suspending NumberSync without putting in a request to do so (ie, so it from doing this automatically) 2) If #1 isn't possible, how do I get it to automatically turn NumberSy

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Galaxy watch 4 classic and Galaxy S22 Ultra no longer compatible for Numbersync

I have been trying for a year now to get my numbersync back working despite being charged every month for the service. It has not worked despite trying everything AT&T has told me to do. I have spent 3 hours straight in an AT&T store with staff and tech service on the phone , I have spent li

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ATT NumberSync won't function

I just bought a brand new Galaxy watch 5 LTE version and got it add to my ATT plan and attempt to use ATT Numbersync to get the full functionality but i go to setting>connections>ATT Numbersync>Get Started and it says to look at my phone(which does nothing) then says getting sync code, but

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Now can I retrieve/change my vm pw?

Hi there! I usually use visual vm, but today I accidentally called vm and was prompted to put in my pw, but idr setting one! 😆 I've been locked out a couple times and just trying to avoid being online in que for forever or in person. I've tried all the 4 digit pws I thought it might be. Any idea??

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 • Wireless

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Sbcglobal Email can’t login

I cannot login into my Sbcglobal email. I don’t remember the password or security questions. Is there another way to verify and reset my password. Please help ASAP Thank you!

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 • Email

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recover E-mail. Not found on accelerator

Need to recover my E-mail

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 • Email

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AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

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 • Internet

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Delete Compromised Email Account.

I have repeatedly attempted to delete an old, hacked AT&T email account without success. I have followed the most current steps given on the AT&T Web page (Updated Sept 7, 2022), but the steps given do not match what is displayed on the site. Step 2 cannot be found on my Profile page so it'

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 • Email

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Fixed Wireless Internet Says I am in different locations?

Why does the internet think I am in Kentucky when I am no where near there? HELP!

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 • Internet

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

545

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

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