Watching U-verse TV

Watching U-verse TV

Fix picture & sound issues, set up parental controls & more.

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Movies won't play

Ordered a movie from demand..ever time I hit watch it say unable to play try again later

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on demand movies

I am having problems finding out how to take my spending for on demand from a spending limit of 0 to something so I can buy something from on demand and I have been round and round on the phone with several departments. Can anyone one tell me how I can do it please.  Years ago we had the limit

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27

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On demand movies

What does exceeds credit limit mean when ordering a pay per view movie?

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555

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Audio Sync issues with AT&T U-verse

I recently purchased a new Samsung (KS8000) UHD TV. I'm conecting to the TV via HDMI from the ATT wireless box and the audio is WAY out of sync. If i switch the audio settings from suround sound to Stereo on the ATT box the audio seems to sync fine. It's just when it's set to suround sound when the

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7.7K

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Set Up DVR for Access thru UVERSE APP

I am trying to set up my DVR so that I can watch recorded shows through the APP, but I am having problems. I have found the instructions but it says when you get to TERMS and SERVICE you have to click on OK to complete the Setup, but when I scroll down to the Bottom of T&S I never see a place t

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64

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U Verse App

When I try and sign in to my U Verse app on my iPhone, I get a message that states "Login Error sendRequest GetUserDetails AppToken not set for request. (I can sign into the AT&T app just fine.) I've uninstalled and reinstalled that app, and that didn't help.  I was on the phone with AT

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451

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uverse app on iphone and ipad

i am no longer able to sign in to the uverse app on my iphone and ipad ... it has been a problem since at least december 2021 I have tried my regular email log in and my primary member id. neith of them work   it seems the problem may have started when all att accounts were linked with a

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Why have the Login/Logout UVerse mobile app issues been ignored and not addressed?

It has been approximately 30 days now since AT&T basically dropped a bug bomb into the U-verse mobile app with the latest release. The complaints are legion.  People have to continually sign in, get knocked off in mid session, stations are missing and recordings don't work.   The init

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No Uber Dr TV service fir 24 hours

Have had no uverse TV service fir 24 hours now. Am elderly & need help figuring out what to do. Big red X on screen. Have rebooted receiver & also gateway numerous times

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42

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Yule log for 12/25/2022?

Is there a yule log available today? 12/25/2022? Still too cold in Wisconsin to use our real fireplace!

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(130)
galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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combine 2 emails

is there a way to combine 2 emails so I don't have to sign out of one to sign into the other?

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 • Email

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sbcglobal.net login issues

One sbcglobal.net address works fine. Never have to change a thing there. My other I have to reset the password every time I sign in on every device and app, and can only be logged into one at a time. So (Edited per community guidelines) annoying.Any solutions out there? Like real permanent ones? Ch

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 • Email

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Caller to my digital home phone gets 2 rings on his end followed by dead air

Others in my neighborhood have the same problem. I have a ticket M63848724 opened 1/21/2023.  I'm in NC. Callers from Florida, SC, NC, and NY have told me they have the same issue - call my digital home phone, get either dead air, or 2 rings followed by dead air.  Two reports of going to

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 • Home Phone

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trade in program

We traded in our phone and it was accepted end of August 2022 still have not seen any credit for it February anybody else having problems?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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10.8K

122

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

1.5K

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

298

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

281

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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