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Watching U-verse TV

Watching U-verse TV

Fix picture & sound issues, set up parental controls & more.

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TV outage

TV outage since last Wednesday night. After several unplugging and rebooting attempts, continues to show red x and 6 on the screen. After calling and reporting issue tech came today, says it is not my receiver and this is an att problem on the backend that is being worked on with no clear answer how

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audio synchronization

How to resolve lip sync problems.  

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91

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all stations are pixelating

uverse tv, all stations are pixelating, occasionally see connection is lost, have tried resetting router several times, just had new temp cable installed today, internet connection is good and computers working good, cannot watch any station, router is good

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451

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U-verse app streaming no longer rotates on my iPhone?

Using iPhone and the U-verse app to watch tv. Problem started in November 2022, the screen will no longer rotate when turning phone 90 degrees to go full screen. What can be done to fix this?

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479

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Uverse Search and On Demand are NOT working

When I search for a show, I enter a few letters, then an error message displays. The message states Try again in 30 minutes. Click the Back button to exit. It happens every time. The same problem exists for On Demand.

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6

Disney+ On u-verse

I have u-verse. Can I get Disney+?

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36

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Channels not showing in app

Why can’t I see all the channels on the app that I can at home?

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38

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401 error

I am getting the 401 error every time I try to Search from Menu. I have unplugged the Wi-Fi and reset both receivers (multiple times). Still nothing.

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87

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U-verse signal has been lost

I’ve had ATT for 15 years because it’s the only service for my area and every night at 11pm the signal is lost. I called many times for help and they just walk me through the steps I already tried. I’ve called so may times and get told that my TV must be on a timer, or the walls of my house are mess

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35

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CBS broadcast intermittently skipping/pausing

Have been experiencing intermittent skipping/pausing in CBS broadcast for several days. CBS is the only channel on our account where we’re seeing/experiencing this issue.

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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 • Wireless

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email account hacked

My email subaccount ([email scrubbed]) has been hacked. I know this because several people have received emails supposedly from me (that I did not send), asking them to buy gift cards on my behalf.  I have not received any emails for the last 2 days on this subaccount.    I have alre

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 • Email

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Fraudulent Billing, adjustments,doctoring of my bill to charge me unnecessary fees

I made a payment in August off a debit from a account not on my autopay and paused autopay. Auto pay still attempted to get payment and was declined over funds not in acct (that had been paid on another debit not eft) this sent me to arbitration which I won and a credit of 600 something was given a

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 • Internet

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Missing SENT mail for several years

Several years of SENT mail is missing from our email. Inbox messages those same years are available How do I access the missing Sent mail?

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 • Email

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unlock lg cu515

i want to unlock lg cu515 its american phone currently is in india  but it show invaild smartchip  i want to unlock this phone at any cost 

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 • Home Phone

7

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No AT&T user ID associated with my very old sbcglobal.net email. Unable to access my old email account

Hello, My very first email, in 2001, was an SBCGlobal.Net email. I have not accessed the account since that timeframe (at least 2005). I am trying to regain access. I have already tried resetting my password, entering a "User ID" (which I don't have), and gaining access by entering a Billing zip

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 • Email

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

212

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

181

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

161

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

140

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Unlock Device

Not a att customer but my phone is locked to there network

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 • Wireless

132

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