Watching U-verse TV

Watching U-verse TV

Fix picture & sound issues, set up parental controls & more.

9.8K

(9770)
Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

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8

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Uverse keeps freezing

We just bout an orbi adapter for our garage to get wifi signal out there, I also wanted it for my TV to work out there, a tech came here and told us that was the best for what we wanted... well the wifi works great but the TV works for like 20 seconds and then says uverse signal lost.. what can I do

Questions

22

2

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Uverse high def intermittent outage

We have been experiencing outages on our HD channels but if we go to SD channel it works. Tried the usual by doing number of reboots and it's still happening. Attempted to chat with support but couldn't get connected due to high volume. It is happening on both wired and wifi connected tvs. Any sugg

Questions

2

0

0

0

Failed to load resource error

Local weather, search, and on demand all the show the error "failed to load resource" with uverse tv. I have power cycled the receiver and unplugged and replugged the power 3 times and still have the same issue 

Questions

14

1

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UVERSE app will not work on any device and every recommendation has been tried

Uverse app will not work, have tried everything

Questions

14

1

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It looks like U-verse TV guide listings that used to be named "Paid Programming" are now named "Teleshopping" as of yesterday.

Before I left home for work yesterday, I was flipping through my U-verse TV guide and saw a 30-minute TV show on We Network named Teleshopping. When I saw that show on the guide, I asked myself the question "What is this show about?" After I asked myself that question, I turned it on and saw an inf

Questions

18

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U200 and Regional Sports Network (Bally's)

Does U200 contain the Bally's regional sports channels (St. Louis Blues, Cardinals, etc)?

Questions

17

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Uverse App

I cannot log in to the verse app, it asks for a verse user-id and I have never had one. I always log in with email

Questions

22

2

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Can't login to U-Verse App

Plain and simple; your app does not work. I can login on the website and mobile website fine, but when I try and login on the App it says "Login Required - Please log in with your U-verse Member ID" which I've done 100 times and it doesn't work. Seems rather ridiculous for a company of this size to

Questions

720

5

Uverse picture and sound glitch several times an hour

Ever since service installation in late March, I have had problems with the picture and sound freezing and pixellating for anywhere from 1-5 seconds several times an hour while watching live TV (all channels have had this problem). I don't know if it happens on demand as I haven't watched much of th

Questions

604

2

Closed

UVERSE app. Wireless gateway not found

Has been working fine. Only change is new iPhone. When hit reveivers button in app it says wireless gateway not found. Unplugged power to gateway and reconnected with no change. So use of remote in app. No DVR control

Questions

2.2K

13

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Accepted Solution

Official Solution

Can not fast forward, rewind or pause.

When we try to fast forward, rewind or pause a message comes up that says the dvr is either unplugged or not working. What do I need to do. Thanks

Questions

52

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