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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Uverse remote code for OLED77CXPUA?

We signed up for at&t uverse tv in 2020. They gave us an ancient router and remote pictured below.  I can’t find any directions or codes for this remote and the LG OLED77CXPUA.  I called AT&T in 2021 who said I couldn't upgrade remote or router. I am stuck with this.  So FRUS

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Unable to get tv signal

Tried connecting, disconnecting, reconnecting several times and nothing seems to work. Motorola receiver has red and green lights flashing

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U-verse Remote issue

remote will only turn on and off the tv and control the volumn

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U-verse TV without Wi-Fi service…

We have had wifi and ATT U-verse since U-Verse started. However, we have not been lucky enough with their wi-fi, paid for 100but only received a max of 25. Now we want to get rid of the wifi and keep the att U-verse, is this possible?

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S20 remote setup

I just bought a replacement S20 remote. Various keys were sticking on the original remote. I can't get this new one programmed after going through all the steps and reading forum questions/solutions. Can anyone help?

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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

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Equipment return not found on ATT side

I had a technician come out and replace my modem. He took the old equipment with him.  But now ATT is saying that the equipment has never been returned and they have no record of it on their side.  When I tex'd the technician he said he turned it in and there is nothing he can do on his s

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uverse app crashes

My Uverse app began crashing on both my ipad and iphone about 3 weeks ago. I've booted the iphone and ipad several times.  I've deleted the app and reinstalled it.  Still crashes.  Deleted the app, booted the iphone and ipad, reinstalled the app and it still crashes.  Ios is up

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Real Estate Department

Hello, I'm looking to get ahold of someone in the real estate department. Please help!

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Sedgwick not responding to property damage claim. Damaged to my gutter drains caused by AT&T

I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.

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My sbcglobal.net email was hacked and I can not get into it

Someone has taken over my sbcglobal.net email. I can not login or answer the security questions.  I have been trying to get help for months.  I got an sbcglobal.net support number but I think it was a scam and they tried to charge me $200 to get it back.

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 • Email

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Northlane Credit Card - Can't access my funds and I'd like my refund

I've been trying to access my funds ever since I was issued 2 cards for a credit balance when I closed my account. I emailed Northlane's "customer service". It's not possible to speak to a human being and calling the number on the back of the card only provides automated support which hung up on me

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 • Clubhouse

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Prodigy.net password

My email would not sign in several months ago so I called they were able to reset my password. I set up recovery phone number and questions. It has done it again but it will not give me the questions to answer I called att they said they don’t see phone number or questions to reset password. They w

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 • Email

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Why do I not receive notifications for my voicemail messages?

I have an ATT prepaid account. In the last 4-5 months I found I'm not receiving notifications for voice mails. I have an unlocked iPhone 8 plus. The iPhone's software is current. I have powered it off, waited up to 10 minutes, then powered it back up. I was told to try the following steps to disable

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 • Wireless

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Is ATT afraid they cannot compete with Google Fiber?

Google ran fiber thru my front yard 5 years ago, at least. ATT will not offer me fiber service with a faster speed than what I have now. What's the major malfunction?

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 • Internet

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Email

I cant log in to email. When i attempt forgot password it says not enough account details to complete request.

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

552

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

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 • Email

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

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