U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Remote "missing" channels

I was just set up today. In programming my remote, I must have done something, or fried its brain. I have no channels hidden. I have channels marked as favorites. When I hit "next channel" button, it skips many channels - i.e., if I am on channel 1004 and hit the button, instead of going to 1005 (a

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A20 remote tv/video button not working with Samsung TV

I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly.  The issue is switching from hdmi1 to hdmi2.  The tv/video button on my A20 re

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Uverse recordings freeze during playback if also recording to DVR

While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute.  This only happens on one TV and only while something is being recorded on the DVR.  I restarted everything, plugged the Uver

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Scheduled Shows are not being updated when Guide updates

I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at

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exposed cable in trench

AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?

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TV showing gear icon

My TV appears to be frozen with it just showing the gear icon for over an hour

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Settop box (DVR) freezes even after multiple reboots

My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press

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AT&T U-verse Channel 99 PEG Public Access - (Public, Educational, and Governmental) Broadcast Channel Support

Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our governmen

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Using remote

To go to Netflix I hit <TV Input> on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including  <Settings>.  How do I select one of these with the remote?  It's surely simple but for now, I'm

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AT&T Customer Service Management and Equipment Orders

Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at t

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Locating my wife's phone that was stolen

My wife phone was stolen before I got this app so I never got a chance to pair her phone to mine. Is there a way that I can still locate her phone with this app. Thank you

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International Day pass

I wanted to get the day pass to get service in paris but its saying my wireless account is not active!

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Flagged For Fraud Error

Please At&t How to Unlock

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Tax form W-2

How do i get my W-2 form

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Paying over $60 For 15mb, when it's supposed to be "High Speed Internet"

​​​My family has been using AT&T for years, and I finally realized that you guys are quite literally scamming my family, like really now $60 for a measly 15mb? My cousin pays the same price at Verizon for 100mb, we might need to switch.​​​ ​​​The Account number is (Edited as per​ community gu

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Does router bgw320 allow for nat loopback

i am trying to hook up to a gaming grid, os grid, and i am having problems and it seems it traces back to a nat loopback situation

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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