
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
How to set up, install & troubleshoot your DVR & receiver.
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I was just set up today. In programming my remote, I must have done something, or fried its brain. I have no channels hidden. I have channels marked as favorites. When I hit "next channel" button, it skips many channels - i.e., if I am on channel 1004 and hit the button, instead of going to 1005 (a
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I just got a new Samsung tv, and it is cumbersome to switch back and forth between inputs/sources. Truthfully I would return the tv, except that there are very few 60" tvs, and this one fits my space perfectly. The issue is switching from hdmi1 to hdmi2. The tv/video button on my A20 re
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While watching programs previously recorded on my Uverse DVR, the picture & sound freezes for 2 seconds, then resumes. It does this about 1-3 times per minute. This only happens on one TV and only while something is being recorded on the DVR. I restarted everything, plugged the Uver
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I've noticed that my list of Scheduled shows is not being updated when the Guide updates. So if the Guide goes to 5/9 and I make and save a change in any of my Series, the list of Scheduled shows also goes to 5/9. But a few days later the Guide now goes to 5/12, but the Scheduled shows still stop at
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AT&T recently repaired a cable that runs through my front yard. How can I find out when they will be back to back fill the hole?
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My TV appears to be frozen with it just showing the gear icon for over an hour
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My settop box (DVR) goes through periods where it repeatedly freezes and needs to be rebooted. This happened multiple times about a month ago, and last night I had to reboot the box 5 times. When the box froze, none of the buttons on the remote worked. Twice, the box misbehaved, throwing up a 'press
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Hi- What is the best way to reach the AT&T's U-Verse broadcast/engineering team? I represent a local government municipality - and we are having issues providing content to AT&T via our PEG Channel 99. Our local residents who subscribe to AT&T U-Verse can no longer receive our governmen
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To go to Netflix I hit <TV Input> on the remote and at the bottom of the TV screen an array of menu choices appears. At the far left are several (pale) menu choices including <Settings>. How do I select one of these with the remote? It's surely simple but for now, I'm
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Why can't customers get or find a telephone number for AT&T Customer Service management? Whenever I've had an occasion to call the 800-288-2020 number to speak to a customer service rep. and subsequently asked to speak to the CSR's supervisor, there has never been one available to talk with at t
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
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Home Phone
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Internet
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Internet
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Internet
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Wireless
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