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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Red X 3

A red x with a 3 underneath is showing on my tv. Please help!

Questions

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Equipment return not found on ATT side

I had a technician come out and replace my modem. He took the old equipment with him.  But now ATT is saying that the equipment has never been returned and they have no record of it on their side.  When I tex'd the technician he said he turned it in and there is nothing he can do on his s

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64

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uverse app crashes

My Uverse app began crashing on both my ipad and iphone about 3 weeks ago. I've booted the iphone and ipad several times.  I've deleted the app and reinstalled it.  Still crashes.  Deleted the app, booted the iphone and ipad, reinstalled the app and it still crashes.  Ios is up

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91

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Real Estate Department

Hello, I'm looking to get ahold of someone in the real estate department. Please help!

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Sedgwick not responding to property damage claim. Damaged to my gutter drains caused by AT&T

I have damage to my gutter lines from AT&T. Claim has been forwarded to Sedgwick. Numerous emails and no response. Also no return calls. Worst customer service I have ever experienced.

Questions

81

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Turn on backlight on att tv remote

How do I turn on the backlight on my ATT TV remote. I have the basic remote, not the u-verse. The one in the bedroom lights up. I must have turned off the one in the living room.

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44

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How can I get a new Uverse TV remote

Some of the buttons are not working.

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43

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DVR recordings

My DVR recordings have disappeared twice in the last 2 weeks. Why?

Questions

60

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Vip 1200 receiver syncing

How to I sync my uverse remote with my new vip 1200 cablebox

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58

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Power cords

I have to return my uverse equipment. And I am missing 2 power cords to the tv boxes, what is the charge for those if I can not find them 

Questions

81

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Forgot PIN

Forgot screen keypad PIN

Questions

 • Wireless

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Sim card

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pay for a plan

Questions

 • Wireless

6

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Verify Identity

I received the following message:Unfortunately, because we were unable to verify your identity with the information you provided, your order was canceled and your credit card has not been charged.We'll be happy to help you with your purchase. Please just visit one of ourAT&T stores and present y

Questions

 • Wireless

10

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Carrier Visibility on ipad

Hello, I’ve called AT&T 3 times today to request the carrier visibility on for my iPad. No one knew what I was talking about and twice I was disconnected and no one called back.  Please help!!!!!

Questions

 • Wireless

8

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Downloaded App

I downloaded an app a couple of years ago, at least, that kept your phone from ringing if the phone number was not in your contacts. But, it does show up as a missed call. This app was a feature that ATT provided. Now, I would need to remove the app but I have no idea how to find it much less remove

Questions

 • Wireless

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

Questions

 • Internet

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Trending Accepted Solutions

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

Questions

 • Wireless

1.2K

8

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

491

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

Questions

 • Email

355

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att.net login

I've used @att.net for almost 30 years and Outlook 2003 for 20 years. Now I I can't receive mail on my desktop or phone. When I log into yahoo, currently, It loops back to the login page. there is no "not you" button on the log in page. all remedies found on google (ipconfig/flushdns, clear cookies,

Questions

 • Email

344

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