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U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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U-verse wireless receiver replacement

Hi ATT sent me two replacement U-verse TV wireless receivers. The Tech support who ordered them for me said to return the old ones to UPS or Fed Ex store. However shortly after I got an email saying your new equipment should arrive soon and “we do not need your old equipment back, please recycle.”

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Keep loosing U-verse Signal

Continuously getting the “Lost Signal” screen!! We have rebooted many times both the recover and gateway!!

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490

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S30-S1B remote only works on cable box but not on TV which used to

Somehow the remote got reset and does not control the menu and other buttons on TV like it used to work before. Now, the remote only works on cable box. It works only on TV but for power and volume only and that's it. How do you solve this problem?

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WWE on the west coast?

I live in the California Bay Area and I have ATT U-Verse tv service. I’m never able to watch any WWE show on time. RAW/Smackdown/NXT come on at 5pm but the episode isn’t shown on TV until 8pm. Does anyone know any sort of workaround for this? Or why this happens? It used to happen when I had direct

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Red x on screen

Red x on screen rebooting no help

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153

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Want to connect Uverse box to a Toshiba Firetv

How do I connect my Uverse box to my new TV. It is a Toshiba Firetv. 

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Wireless Set Top Box; Red X 3

I'm having a problem with a single STB. I have 6 STB, some wired and some wireless.  I have AT&T fiber.  One of the wireless STB went out.  The error at that time was "Set Top Box Does Not Match Account Settings".  Multiple reboots of gateway and STB, did not fixit

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AT&T engineering or planning department contact needed.

Need assistance with release of easement per the request of the City of Cleburne, TX. CalebP was chatting yesterday working on a contact but did not provide one before end of day.

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AT&T Uverse Arris VIP2262 ReceiverNot Responding

I have followed all of the troubleshooting steps mulitple times, but my receiver is still not responding. There is a black screen with a red x – no number. I've tried the following:1. Restarted the gateway2. Unplugged the Arris VIP2262 and waited 10 seconds3. Unplugged the Arris VIP2262 and waited 1

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AT&T engineering or planning department contact

Need assistance with release of easement. AT&T engineering or planning department contact needed.

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Change account manager

How do I make myself the account manager if someone else signed in first?

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Wireless

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what happened to my alert on laptop re phone alerts

I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer.  I could also see if it had spam usually indicating the number(s).  This way I did not have to worry about using my minutes on my 35 cent a minute plan to

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Wireless

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Digital world has become our life much easier

Life has become much easier with the help of the Digital world. We can access almost anything at home.

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Digital Life

3

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removed apps and users

very concerned.

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Wireless

4

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Unauthorized line

I bought a new phone from an AT&T store in 2020. Paid the phone off, it was hooked up to my fiancés number. It’s now 2023 and I have switched because my bill increased to much to find out that there is a 4th line on my account that I didn’t ask for, authorize, or know about until now. I switched

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Wireless

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ATT Signature Program proof of eligibility

My work ID doesn't have a logo so they won't accept it. What other proof can I provide?

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Wireless

1

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Internet

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Internet

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Wireless

234

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Wireless

214

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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Internet

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