
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
How to set up, install & troubleshoot your DVR & receiver.
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Is there a way to sort recordings by Date but from Oldest to Newest? I record a bunch of movies every week and need to watch the older ones before the newer ones otherwise I'd never get to the older ones. Every time I go to watch my next movie I have to scroll all the way from the top to the bottom
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New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static. I have rebooted the box and the whole Gateway System. On the input I can see the 3 dots wh
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My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings. The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed." I have reboo
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Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec
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Helo, I have 2 ATT uverse receivers and one of them suddenly stopped working with no signal error message. I tried switching to all other HDMI ports + interchanged remotes, re-started the U verse TV receiver + re-started the main gateway -- but it is still not working. I basically tried all the
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I have been getting daily "access card (745) cannot be read." It requires removing the access card, reinserting it, then pressing reset. Whatever I was recording at the time (52 minutes worth) said it had recorded, but then I got a message on a black screen saying all or part of the program did not
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New ATT remote does NOT pause or rewind live TV or recorded TV. What to do? I have a Denon receiver that my OLDER ATT remote did work for volume and channel change, etc. The NEW remotes do NOT do this after following new remote programing instructions. What to do??
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We recently upgraded to a S30-S1A remote. We programmed it to control our TV and Yamaha receiver. It can control the volume (up/down/mute) and turn the receiver off, but does not turn the receiver on when the Power button is pressed (TV and STB come on.)We followed the instructions from Uverse Help
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Is the (not-so-old) U-verse on-demand streaming TV service still around or is someone now compelled to go with DirecTV Stream if they wanted IPTV? They'd like to stay in the "U-verse only" family of services if possible but somebody said that, due to some recent corporate machinations, DirecTV Strea
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I've noticed that my U-Verse channels freeze every few minutes. The 'U-Verse Signal Lost' message appears for a couple of minutes before the picture returns, or changing the channel brings the picture back temporarily. My TV is connected directly to the ethernet-wired receiver and gateway, but reset
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
I haven't had any trouble for three months and now today it is requiring sending a code to my US cell phone which I cannot access from here. I tried Chat but doesn't work "Looks like I'm having trouble right now, try out support page." I saw another post here from someone with the same
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I used to have a bell south.net email address, are they still accessable?
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Signed up for internet service on 03/17/2023 and was required to pay 100 in advance due to credit reasons, which I authorized. A couple days later I was looking at the list of transactions on my card and saw two withdrawals from AT&T, each for 100 dollars at 8:10am on 03/17/2023. I called to not
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Internet
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My financing power is shot because of employee error A week ago I saw AT&T was offering a new line trade in promo. I have never had service with AT&T, and my current service isn't cutting it anymore so I bit the bullet & placed an order. My order was processed online, set for stor
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I'm trying to unlock my phone to activate my fios internet. I was approved but never got the code what should I do?
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Wireless
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It keeps telling that I am using the wrong user I’d. I did forgot my user I’d and it sent the same I’d I am typing in and I even changed the password and tried to sign in it just keep telling me wrong I’d
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TV
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Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
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What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
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My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless
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The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
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Internet
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