
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
How to set up, install & troubleshoot your DVR & receiver.
Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec
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Helo, I have 2 ATT uverse receivers and one of them suddenly stopped working with no signal error message. I tried switching to all other HDMI ports + interchanged remotes, re-started the U verse TV receiver + re-started the main gateway -- but it is still not working. I basically tried all the
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I have been getting daily "access card (745) cannot be read." It requires removing the access card, reinserting it, then pressing reset. Whatever I was recording at the time (52 minutes worth) said it had recorded, but then I got a message on a black screen saying all or part of the program did not
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New ATT remote does NOT pause or rewind live TV or recorded TV. What to do? I have a Denon receiver that my OLDER ATT remote did work for volume and channel change, etc. The NEW remotes do NOT do this after following new remote programing instructions. What to do??
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We recently upgraded to a S30-S1A remote. We programmed it to control our TV and Yamaha receiver. It can control the volume (up/down/mute) and turn the receiver off, but does not turn the receiver on when the Power button is pressed (TV and STB come on.)We followed the instructions from Uverse Help
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Is the (not-so-old) U-verse on-demand streaming TV service still around or is someone now compelled to go with DirecTV Stream if they wanted IPTV? They'd like to stay in the "U-verse only" family of services if possible but somebody said that, due to some recent corporate machinations, DirecTV Strea
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I've noticed that my U-Verse channels freeze every few minutes. The 'U-Verse Signal Lost' message appears for a couple of minutes before the picture returns, or changing the channel brings the picture back temporarily. My TV is connected directly to the ethernet-wired receiver and gateway, but reset
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I have returned all equipment by the due date with Fed EX and ATand T called me and asked me why I have not returned equipment
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I have two TVs, living room and bedroom, each with its own receiver. Bedroom TV is working fine. Living room TV is trying to load the message center. I've never seen that before. I have rebooted the router. I have pressed and held the power button on the receiver for 10 seconds, which didn't solve t
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I cannot get my tv to change channels nor will it show the Guide. Volume control works. I’ve reset multiple times to no avail
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
Whether you’re streaming from your TV, playing games, or reading a good book, learn how to get connected.
I could swear that I saw somewhere that if you were an AT&T U-verse Internet subscriber that you might have some kind of ability to hook up to AT&T Wi-Fi "hotspots" located at various places scattered around the city (Fort Worth, Texas to be exact). Is there a list of where these hotspots ca
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SECURITY issue with samsung phones it is recommended to turn OFF wifi calling. scrippsnews reports how-to-turn-off-wi-fi-calling-on-android-to-combat-hackers NOW, question - how do we get informed when this security flaw is patched by samsung, since it strongly affects many samsung model
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Wireless
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How do I make myself the account manager if someone else signed in first?
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Wireless
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I had an alert on my laptop that told me "all is well" regarding my wireless phone. The pop up appeared every time I closed computer. I could also see if it had spam usually indicating the number(s). This way I did not have to worry about using my minutes on my 35 cent a minute plan to
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Wireless
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Life has become much easier with the help of the Digital world. We can access almost anything at home.
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Digital Life
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Internet
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