Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
U-verse TV Equipment
How to set up, install & troubleshoot your DVR & receiver.
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U-verse DVR Recording Space
My U-verse DVR only shows 10% available recording space though I only have one 30 minute tv show recorded.
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Suspended service reactivated without concsnt!
Highly disappointed with ATT/Directv. I suspended my service and never was told if I didn't call by within 9 months it would activate automatically! Thats absurd! I should have been told on the initial call or received a curtesy call. After all these years with att, they dont care! I should call and
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Remote control number pad are only buttons working
Our remote control for U-verse won't bring up any functions(guide, menu, recording...) On the TV screen. Only the number pad works to change channels.
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Error message received during receiver setup - red ‘X’ and number 3
I’m trying to help my aunt to setup her UVERSE receiver, but after completing the initial setup screen with the gear icon, the process proceeds to the second screen with two gear icons before shutting down with the error message consisting of a red ‘X’ and the numeral 3. I’ve tried this process twic
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Using the S20-S1A Uverse Remote
Is there any way to turn only my TV on and off with the S20-S1A remote, as there is with the S-10 remote?
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Wrong connection on receiver. Ethernet and need coax.
I have had Uverse for approximately 12 years. I have one primary receiver (set-top box) that is the recording one and two secondary receivers on my other TVs. One of my secondary boxes has been freezing during playback of recorded programs. It only happens on that one box. I have
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Sort Recordings by Date Oldest to Newest
Is there a way to sort recordings by Date but from Oldest to Newest? I record a bunch of movies every week and need to watch the older ones before the newer ones otherwise I'd never get to the older ones. Every time I go to watch my next movie I have to scroll all the way from the top to the bottom
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Trouble connecting new Insignia TV to my ATT Uverse Box
New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static. I have rebooted the box and the whole Gateway System. On the input I can see the 3 dots wh
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Uverse app on Moto G Power responds "Receiver Discovery Failed."
My Moto G Power is running Android 11. The Uverse App displays the guide, plays shows, and handles recordings. The Remote Control feature cannot connect to the set top box. When I tap the Remote Control icon and then tap Connect I see a message, "Receiver Discovery Failed." I have reboo
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AT&T Uverse app on Android 11 - Receiver Discovery Failed
Set up enabled apps for U-verse TV I've done the setup per the above instructions and I've set the "Connection Mode" to default so any device can connect. I've also restarted the AT&T gateway and Uverse DVR, but I still get the error(Receiver Discovery Failed). How can I debug this connec
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Can I remove my cell phone from the blacklist?
I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.
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Will AT&T Tech Install Equipment Anywhere?
Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w
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Flashing red broadband, but internet is working.
BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line. how can this be?
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Internet
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Lost my SEC+ stream
I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.
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TV
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Not Found on Accelerator
When I log into my sbcglobal account I can't access my emails and am directed to a page which notes, " Not Found on Accelerator: Description: Your request on the specified host was not found. Check the location and try again. I've followed the advice I've found on other threads such as clearing o
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sbcglobal.net email account
For several days now I can't login to my sbcglobal email account on my computer. I thought it might be because I was having internet problems, but every other website works fine. I keep trying to login in at mail.yahoo.com and it starts to go and then signout.att.net pops up for a second and then it
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Unlock
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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scam?
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
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222
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Swapping eSIMs?
I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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