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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Volume on the receiver got turned down by accident. I want to turn it back up, but don't know how

I replaced the batteries in my remote. When that happened, the remove stopped controlling the TV so I had to reset the remote. Between replacing the new batteries and getting it reset, the volume on the TV receiver got turned down.  I need to know how to turn it backup.  I cannot find any

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Wireless U-Verse receiver not working

Nothing can get my bedroom TV to receive a U-Verse signal. No reconnection routines can be initiated on the TV. Cable box light blink randomly when not in use. I THINK I NEED A NEW BOX!!

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Disable digital phone call notifications on U-verse tv screens?

How can I disable digital phone call notifications on U-verse tv screens?

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65

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Disconnects/TV freezes

Pixalated frozen picture and sound. This happens on each tv at the same time. I unplugged the router for 2 min and plugged back in. Still having the issue periodically.

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Caller ID on Uverse TV

How do you get the caller ID to display on a Uverse TV

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181

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JBL sound bar

Just bought JBL sound bar that I would like to control with my Uverse S20 remote. I need the code but JBL is not on the list and I can't figure out how to actually contact a person at support.

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Red X

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

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tv displays "no signal"

My TV is displaying "No Signal" but the TV in the other room works fine. I've tried restarting but have had no luck. What else should I try?

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36.8K

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How do I connect the U-VERSE to HDMI 1 with ARC?

I have three HDMI connections in the back of my new TV, HMDI 1 has ARC in parentheses, HMDI 2 and HDMI 3 are both blank. Do I connect the U-VERSE to HDMI 1 with ARC in parentheses or either HDMI 2 or HDMI 3 which are both blank.

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What are some indications that a Uverse receiver is going bad?

After changing a channel, about 30 seconds later video/sound lock, goes to signal lost, then will come back in 2-5 minutes. EVERY time channel is changed. Can go to another channel right away, it is there, then locks, signal lost, will come back.

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mobile data not working on Samsung M31s

Hi, I recently got an AT&T connection and using the SIM on my Samsung M31s. I am able to make calls and send texts but not able to access internet. Samsung M31s is 4G enabled phone and i am also seeing 4G symbol when i turn on my mobile data. but when i try to browse the internet i am not abl

Questions

 • Wireless

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Transfer prepaid number to my ow n device since last was stolen but I don't have my old contact email

Don't have my old contact email and want to transfer my number to a device I own

Questions

 • Wireless

8

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Does anyone have one ui 5 android 13 on att locked?

I have a s21 plus and it's carrier locked to att. I am still on one ui 4.1, has anyone else locked to att have one ui 5 yet?

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 • Wireless

4

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Number sync device unknown

There is an iPhone mini syncing with my account I do not own nor did I set up number sync with an iPhone 12 mini.  I want to know who’s phone it is, how it was linked to my account, why the “remove” option is unavailable for me to use to unsync this unknown device, what all personal informat

Questions

 • Wireless

8

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In-car Wi-Fi data plans

Hello, I don't know where to post so I'll try here. Does AT&T have any data limited Wi-Fi plans for in-car subscribers? All I can find is an unlimited plan for $20/mo. I'm single and probably won't use it much, so $20/mo. seems excessive. A few GB of data for a less expensive option would i

Questions

 • Wireless

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Unlock Request trouble

I have been trying to unlock my iphone 8 which is fully paid and meets all the requirements but the process has been rough with no solutions. When I first tried unlocking the phone I did not get the email after I submitted the form; only emails saying I was too late confirming the request However, a

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 • Wireless

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My box

It will not come on.

Questions

 • Internet

239

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Which router works best with ATT fiber?

Which router works best with ATT fiber?

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 • Internet

162

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Access to Fixed wireless internet modem

5268AC modem loses service and has to be rebooted to restore service. I would reboot the modem remotely in the modem GUI from the LAN but the modem shuts down all HTTP communication when service is red. Why is this? I can get a response pinging the modem but no HTTP. Is it possible to telnet in to r

Questions

 • Internet

159

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Call logs up to last 36 months on online account

How can I access call details for last 24 months from my acccount? There is no option in usage and history.

Questions

 • Home Phone

157

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ONT box cable

Does anyone know what cable this is ? specifically the black one I can’t seem to remember the name of it. it’s connected to the ONT box and onto the wall. & can someone list websites where I can purchase it as well . Thank you ! 🙏🏽 😊

Questions

 • Internet

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