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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Red X

Main cable box shows a red ‘X’ in the middle of my tv screen secondary box works

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183

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tv displays "no signal"

My TV is displaying "No Signal" but the TV in the other room works fine. I've tried restarting but have had no luck. What else should I try?

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36.8K

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How do I connect the U-VERSE to HDMI 1 with ARC?

I have three HDMI connections in the back of my new TV, HMDI 1 has ARC in parentheses, HMDI 2 and HDMI 3 are both blank. Do I connect the U-VERSE to HDMI 1 with ARC in parentheses or either HDMI 2 or HDMI 3 which are both blank.

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What are some indications that a Uverse receiver is going bad?

After changing a channel, about 30 seconds later video/sound lock, goes to signal lost, then will come back in 2-5 minutes. EVERY time channel is changed. Can go to another channel right away, it is there, then locks, signal lost, will come back.

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803

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uverse to direct tv at at&t’s urgent request

Received MANY letters from at&t basically requiring a switch from UVerse to Direct TV streaming (fiber?). The correspondence warned that UVerse would no longer be viable. Switch completed today. Installer told me my DVR recordings and also the SCHEDULE of recordings would still be available, and

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58

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Main DVR/cable box on TV restarts

If my main DVR/wired cable box (the one that stores "recordings" on TV restarts (by itself?), will it interfere with any recording being done at that time. In other words, will that restart show up on recording in some way or will the recording continue as normal and not show up on final recording?

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uverse app, not seeing records, not able to set recordings

is this app just dead or what?

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48

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Recycle your U-verse equipment

Why did I get an email from AT&T telling me not to return my equipment?

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2.4K

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Closed

TV equipment forum

Since AT&T no longer wants anyone to discuss DirecTV or U-Verse equipment since they “only” sell it, what forum do I use?

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Samsung Smart TV QLED 2022 55inch - not fully compatible with Uverse equipment.

Uverse equip does not work properly with this TV - a variety of tech's changing out all the equipment have not been able to fully get Uverse to work - latest problem is screen freezes for a few seconds - there's no pattern, it might happen 5 times in 5 minutes or may not happen for 1/2 an hour.&nbs

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Forgot PIN

Forgot screen keypad PIN

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 • Wireless

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Sim card

I currently have the acp program with a different carrier that uses AT&T towers but it doesn’t work right and I can’t access my account online. My phone is unlocked and can be used with any carrier I just need a SIM card to transfer my number over to for AT&T without having to pay for a plan

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 • Wireless

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Verify Identity

I received the following message:Unfortunately, because we were unable to verify your identity with the information you provided, your order was canceled and your credit card has not been charged.We'll be happy to help you with your purchase. Please just visit one of ourAT&T stores and present y

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 • Wireless

10

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Carrier Visibility on ipad

Hello, I’ve called AT&T 3 times today to request the carrier visibility on for my iPad. No one knew what I was talking about and twice I was disconnected and no one called back.  Please help!!!!!

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 • Wireless

8

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Downloaded App

I downloaded an app a couple of years ago, at least, that kept your phone from ringing if the phone number was not in your contacts. But, it does show up as a missed call. This app was a feature that ATT provided. Now, I would need to remove the app but I have no idea how to find it much less remove

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 • Wireless

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fiber

when is fiber going to be available at my address. I have seen them working and laying the line but it still shows unavailable in my neighbor hood

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 • Internet

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Getting several e mails who say they are ATT/YAHOO telling me to click on the button and update my email info. is this a hack?

Has anyone gotten any e mails supposedly from att/yahoo saying to click on box to update my info by a certain date or mY account will be deleted. I have not done this, but wondering if this is legitimate or a hack. Please advise is anyone else has gotten this or knows anything about it. Thank you

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 • Email

197

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how can i transfer my line to another account

can i transfer my phone and phone number from my dad’s accounts to my boyfriend’s without paying it off?

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 • Wireless

149

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Network locked one ui 5 software update

How long does it take ATT to test Samsung's software update in the form of one ui 5? I have a Galaxy Note 20 that is ATT network locked. And I live in the United States.

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 • Wireless

115

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

98

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Phone registered under another acct - can't unlock

I foolishly bought a ZTE phone from Marketplace. Despite assurances the phone was not locked, this was untrue. I have submitted a request to have the phone unlocked, but after confirming the unlock request, I get an email from AT&T telling me the device cannot be unlocked as it is active on anot

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 • Wireless

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