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U-verse TV Equipment

U-verse TV Equipment

How to set up, install & troubleshoot your DVR & receiver.

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Setting up Wireless uVerse cable box getting a Red X with the number 3.

Setting up Wireless uVerse cable box getting a Red X with the number 3. Your website says it's not a problem with the wireless cable box and that the problem will have to be resolved on your end. So please help 

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Trouble connecting new Insignia TV to my ATT Uverse Box

New Insignia TV and there is trouble connecting my Uverse Box to it. Using HDMI cable and ports and it is trying to connect - there are glimpses of what is playing on the box but then only static.  I have rebooted the box and the whole Gateway System.  On the input I can see the 3 dots wh

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Wireless DVR rebooting itself every night at EXACTLY the same time!

95% of the time.....my WIRELESS DVR will reboot itself at 1:00am (actually 1:01am according to Alexa). WHY?  I've had techs come out for the past 7-8 YEARS and they cannot figure it out.  I would say that about 40% of that 95% I have to physically go into the living room and reboot the AC

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Tv input using s30 remote.

Hooked up Roku streaming box to an older Sharp non smart tv. I can program the Roku remote to go right to the correct output by touching any button. But to get back to my cable box I have to use the actual tv remote. To top it all off, when I bring up Roku, the volume is about 25% louder and I can’t

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ISB7000 won't stay connected

I have AT&T Uverse & my secondary DVR won't stay on and keeps turning off after 10 minutes. So far I have had the Modem replaced and the DVR replaced.  I had an old silver DVR Box #IPN330HD so they switched it to a newer black box DVR $ ISB7000 ... but it hasn't helped.  Now what

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How to reprogram S30 remote to turn on sound from TV

My remote is set up to turn on the sound from my Samsung sound system. This system no longer works. How do I reprogram the remote to turn on the sound from my tv instead (without screwing up other things)?

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All TVs have error messages, internet okay

My TVs all show "content unavailable" messages from U verse. I've restarted everything, checked all cables. Our internet works fine, but none of the recievers will play anything.

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How can I resize the program guide.

My cable box was moved to another TV and now the program guide doesn't fit my screen. It runs off on the sides of the screen on the TV it was moved to.

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DVR RECEIVER Turns Off after 10 Minutes

I have AT&T U-verse & my secondary DVR Receiver won't stay on and keeps turning off after 10 minutes. So far I have had the Modem replaced and the DVR replaced. I also had my house re-wired to accommodate the new Modem. I had an old silver DVR Receiver #IPN330HD so then they switched it to a

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ATT U-Verse app not working, doesn't remember log in info on iPhone.

I've been a U-Verse customer since the service was introduced. I have used the U-Verse daily until the past couple of weeks. The app doesn't remember my log in name or password. No facial recognition. Every time I try to use the app I have to sign in, put in my password, accept the Neilson (Edited p

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Android not updating

Hello I have this Samsung s7edge G935a AT&T and it currently has an andriod operating system 6.1 And I have been trying to upgrade to 8.0 but I havnt gotten any only option from.the check update section as it says up to date...can you kindly help with an alternative to updating the andriod sys

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 • Wireless

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Email Loop

Always in a sign in loop! No email for 10 days Help

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 • Email

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Past due arrangement change needed

Can I have until next week to pay the past due amount even though it's beyond my payment arrangement date?

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 • Internet

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My website is being blocked by AT&T - it's now clean - I need it whitelisted

the website resides at: How do I get it whitelisted?

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 • Internet

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Acp program

If I am new to the acp program I am currently with straight talk I would like to become a customer of at&t could you please tell me if I come to y'all for service for cell phone would I be able to get a free new phone or could I make payments on one

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 • Wireless

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AT&T is in the home. Internet, cable, phone. Can I install a splitter and have Comcast internet instead?

Into the AT&T router is a coax cable that I believe supplies the cable. I just had to move home (got a new job offer today, though!!) and I have my own internet through Comcast that's 12x faster, literally. Can I get a splitter and run one OUT to the AT&T box and one to my Comcast gateway? W

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 • Home Phone

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

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 • Internet

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ANDROID 13 UPGRADE

Greetings: I have a locked AT&T S-21 Ultra (Build G998USQS5CVIG) that as of 11/28/2022 have not received the Android 13 Upgrade. Kindly appreciated your assistance. Regards Wilfredo L. (Edited to remove personal information)

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 • Wireless

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Required to change email account

I still have sbcglobal.net for my email. I have been receiving emails the last few days (supposedly) from AT&T telling me that I have to change my email address by 11/14/22.  Is this a fraud? Hello, Thank you for being a valued AT&T Member. This is a final reminder 

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 • Email

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