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Access card cannot be read- multiple restarts- please help!

About a month ago, I began receiving an error message code that said my (main receiver) access card could not be read. Incredibly frustrating (especially during the playoffs) - the work around was restarting the device and then it worked. ...until during the course of watching a recorded 30 minute s

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How do I set up my Roku device.

I have a non-smart TV. I have an ATT Uverse box. I have a Roku device. How do I get the Roku device to appear on my tv?

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Number of uverse streams with fiber

I was told that after I upgraded my uVerse service to AT&T Fiber, you could record & watch up to six high-definition (HD) streams; but I am still limited to only 4 (3 being recorded and 1 that I am watching). Is there something wrong with my equipment?

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TCL S30 remote code

I have a TCL 50" TV. I found 2 codes that sort of work, they control the volume and power just fine. And if I press the Inputs button, it brings up the list of Inputs, but I can't use the arrow keys on my S30 remote to choose which one I want. But I need to be able to change th

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Hardwire router to receiver

My BGW210 router is inside my home. The Cisco ISB7005 receiver is in the unattached garage. AT&T extender is not enough to get strong signal. If I hardwire with cat5 cable, what ports do I use on the router and the receiver?

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Disable OnDemand on Uverse

I am trying to find a way to completely disable on-demand on my att uverse system. So far, I have tried to put parental locks on channel 01, which I believe is the channel used for on-demand, but that does not do anything. If you press the on demand button on the remote, on-demand still works with

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Gear/Cog and then red x 13 black screen

How do I fix my receiver when two gears appear after the bar has fully loaded from the first screen with one gear and it’s now showing a red x and 13 with a black screen? Now it’s back to a gear with a bar that’s not loading

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Uverse receiver keeps rebooting over and over

Receiver keeps rebooting on its own over and over. TV programming will start after a reboot, then a few minutes later (without me touching anything), it freezes and reboots again. Over and over and over. I’ve done a manual reboot, I’ve unplugged the receiver, I’ve rebooted the gateway, I’

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U-verse wireless receiver replacement

Hi ATT sent me two replacement U-verse TV wireless receivers. The Tech support who ordered them for me said to return the old ones to UPS or Fed Ex store. However shortly after I got an email saying your new equipment should arrive soon and “we do not need your old equipment back, please recycle.”

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Keep loosing U-verse Signal

Continuously getting the “Lost Signal” screen!! We have rebooted many times both the recover and gateway!!

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$45/mo for life pricing on AT&T Fiber apparently means until AT&T feels like changing it on you

We moved into our home in 2016. Shortly after AT&T expanded their fiber network into our area with an exciting promotion of $45/mo for life if we signed up right then with them. Sounded like an excellent deal so we did. We have been in our home for over 6 years and the price has been increased o

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locked out of bellsouth.com email

I am locked out of email. THe security questions don't accept my answers (think it's been hacked). No option to reset password with email or phone. No help at ATT. Anyone have suggestions? Thanks

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Why send AT&T Serviceman not requested?

I have had AT&T service for many years and loved it. I recently requested to change my TV service and Internet to reduce my monthly bill by removing unnecessary items. The automated AT&T Customer service system has sent someone to convert me to another type of account with no discuss

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My iPhone 14 stopped getting verification texts

Sometime over the last weekend my iPhone 14 stopped getting verification texts and notifications from my banks. These are things like verifications when trying to log on from an unfamiliar device or messages when I make a charge on my credit card. Some things to note... I have made no changes to

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AirTies 4971 identifies as wireless when connected gateway via ethernet

I have just added a second airties 4971. My home is wired for ethernet to most rooms. both are connected via ethernet to the gateway and only one identifies as wired. After resets, the new one does say wired however it reverts back after some time. Any thoughts on why or what the issue is and how to

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Incoming emails go in to trash folder

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• Email

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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• Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB. I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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