Error messages
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Horrific Customer Service
What a joke, AT&T increased my bill by $70 for cable, yes cable, then stated a promotion ended from a non English speaking representative who transferred me to 5 Supervisors, yes 5 NON- English speaking supervisors that I was on the phone with for 3 hrs to discuss a $20 promotion.. this company
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USA Customer Service Rep
HOW CAN I SPEAK TO A USA ENGLISH SPEAKING CUSTOMER SERVICE REP/Supervisor / MANAGER??????? Phone number???
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No NFL Network channel?
So now U-verse gives me the Scientology Channel and not the NFL Network? Is this America? I guess it is. Finally time to jump this sinking U-verse ship.
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ATT Channel Lineup PDF in a Font Size that I can read!!!!
I am trying to decide whether to subscribe to ATT internet services and TV. The deal-breaker is, I must know what channels are available via ATT so I can compare them with my list of must-haves.The only Channel Lineup I can find online is a PDF document that is a duplicate of a brochure. The
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NFL Sunday Ticket - Groundhog Day
I keep reliving the same experience over and over. I had NFL Sunday Ticket via DirecTV as of Fall 2020. I called to ensure renewal cancellation in April 2021. In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've t
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How to UNLINK my Wireless Services & my DirecTVSTREAM services at www.att.com/acctmgmt/ ?
I want to UNLINK my wireless services AND my DirecTVSTREAM services at www.att.com/acctmgmt/ . There are not links or instructions on how to do this AND there are no people available in Wireless Mobility Services or Combined Billing or DirecTV Billing that can assist. People just keep sending me b
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Opening an account without my authorization
I had a renter and was moving out . The direct tv account was in his name. He closed the account and sent the equipment back but turned over the account in my name. I did not authorize this. I wasn’t even here when this took place. I was planning on getting Xfinity. &n
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U-Verse app won’t keep me signed in and won’t record showings through the app
The U-Verse app is suddenly having a lot of issues, on my iPad, with iOS 16. The app will not keep me signed in, even after I select the checkbox to keep me signed in. I have to sign in every single time I use the U-Verse app now on my iPad, which is really annoying. Also, the app won’t record showi
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Credence Resource Management Scam
Today I received a fraudulent debt collection letter from Credence Resource Management claiming I owe a bill on my AT&T U-Verse service which was sent to them for collection. I called AT&T customer service who verified that the bill is bogus. DO NOT SEND these people ANY Money!!! Demand veri
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Unable to reset my account password error "We don’t have the account details needed to complete your request"
Can't access my account to look at the bills and update my payment information. when i try to use the reset password function it pops an error that says - "We don’t have the account details needed to complete your request". This is frustrating to not able to login. The customer support on phone hasn
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Greyed out Inbox and Currently Subscriptions
ATT Community Anyone have any idea or knowledge why I have a greyed out Inbox showing 69 objects. The image if from my iPad Email. I don't have a similar file on my iPhone and both devices pull from the same ATT server (IMAP). Checking the ATT Currently web site I can only find at most 47 (only 7
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ACTIVE ARMOR
ACTIVE ARMOR keeps missing incoming phone numbers which I need to report. The worse is the European numbers. I have had 2 - one from UK +44 47 2663 7318 which was Amazon Fraud the second from The Netherlands +31 6 85 44 08 67 also Amazon Fraud. European numbers are NOT ACCEPTED for repo
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Wireless
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Bellsouth Email
It appears there is a glitch that is affecting multiple people with logging into their bellsouth accounts. AT&T is being less than willing to do much to help. Most recently, they stated they had to send a code to my address on file so that I could log back in. However, they claim the only addres
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Troubleshooting Your BGW320 For Voice Calls - Solutions from the AT&T Community
Learn how to get back in the conversation and restore phone service Let's get straight to it. The best way to restore your home phone or internet service is by restarting the modem. You can try one of two quick fixes: Press and hold the red reset button on the rear o
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Home Phone
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Please provide engineering advise
We need to temporarily raise some telecommunication lines to allow the delivery of a modular structure. The structure needs a 17' clearance and the telecommunication lines appear to be lower than that. I would like to discuss what can and can't be done to temporarily raise those lines at the time of
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Clubhouse
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Can’t access my sbcglobal email
Hello I’m not able to log into my sbcglobal email and really need to log into for to reset a password on an app!!
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Missing $250.00 card
For NEW service I was supposed to get a $250.00 card. Get the run around every time I call about it. Now they say I need a bill from another provider and a ETF fee to get the $250.00. Who else has been deceived like this?
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Internet
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International Calling
What is the difference between AT&T International Day Pass($10/day) and AT&T International Calling Package ($15/mo.)? Which one is the cheapest to use? If I am using my phone daily(calls, text etc.) it would seem AT&T International Calling Package is the better deal? I have AT&T Int
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Wireless
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Text message
My new secret guy put me on his AT&T account he keeps making comments about seeing my text messages. Can he read all my text messages
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Wireless
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Reset clock on Internet Air
The clock on my Internet Air base unit is off by 4 hours. How can I get the correct time to display?
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Internet
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