U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

7.6K

Ask a question

Pinned posts

(0)
No conversations found!
(7441)
Billing issue.... come on, ATT!

A while back, I cancelled TV service with ATT, but kept internet and phone. I got DirectTV instead. They gave me combined billing, so it is all charged at once. I cancelled on March 8 or 9. A couple weeks ago, I got a bill for $181 for the ATT UVerse (which I cancelled). I called them, and they apol

Questions

121

3

0

U-Verse Phone App Always Requires Login Credentials

I have used the U-Verse app on my iPhone (IOS version 16.2) for years. A few months ago it started requiring me to enter my user name and password each time I used it. I deleted the app and reinstalled it and I called AT&T support at least a month ago and it still isn’t resolved. Does anyone kno

Questions

50

2

0

Horrific Customer Service

What a joke, AT&T increased my bill by $70 for cable, yes cable, then stated a promotion ended from a non English speaking representative who transferred me to 5 Supervisors, yes 5 NON- English speaking supervisors that I was on the phone with for 3 hrs to discuss a $20 promotion.. this company

Questions

65

1

USA Customer Service Rep

HOW CAN I SPEAK TO A USA ENGLISH SPEAKING CUSTOMER SERVICE REP/Supervisor / MANAGER??????? Phone number??? 

Questions

65

1

Accepted Solution

Official Solution

No NFL Network channel?

So now U-verse gives me the Scientology Channel and not the NFL Network? Is this America? I guess it is. Finally time to jump this sinking U-verse ship.

Questions

120

1

Accepted Solution

Official Solution

ATT Channel Lineup PDF in a Font Size that I can read!!!!

I am trying to decide whether to subscribe to ATT internet services and TV. The deal-breaker is, I must know what channels are available via ATT so I can compare them with my list of must-haves.The only Channel Lineup I can find online is a PDF document that is a duplicate of a brochure.  The

Questions

184

6

0

Closed

NFL Sunday Ticket - Groundhog Day

I keep reliving the same experience over and over. I had NFL Sunday Ticket via DirecTV as of Fall 2020.  I called to ensure renewal cancellation in April 2021.  In October 2021, September 2022, and November 2022, I've called to explain the situation: I don't want NFL Sunday Ticket, I've t

Questions

56

1

0

How to UNLINK my Wireless Services & my DirecTVSTREAM services at www.att.com/acctmgmt/ ?

I want to UNLINK my wireless services AND my DirecTVSTREAM services at www.att.com/acctmgmt/ . There are not links or instructions on how to do this AND there are no people available in Wireless Mobility Services or Combined Billing or DirecTV Billing that can assist. People just keep sending me b

Questions

74

5

0

Opening an account without my authorization

I had a renter and was moving out . The direct tv account was in his name.  He closed the account and sent the equipment back but turned over the account in my name.  I did not authorize this.  I wasn’t even here when this took place.  I was planning on getting Xfinity. &n

Questions

77

10

0

Be the first to reply

(181)
At&t is scamming me

​I have called customer service I have called my bank they said to call at&t the store told me to contact at&t my bill is 118.94cents every bill has been well over that since my first bill​ ​ Bill Cycle Dec 6 - Dec 6, 2022 ​ ​ $181.94 ​ ​ Bill Cycle Dec 7 - Jan 6, 2023 ​

Questions

1

0

0

Data not working when I have full bars of 5G

Out of nowhere, my cellular data stopped loading anything despite “5g” being in the corner with full bars. I can, however, send iMessages and whatsapp messages but that’s it. I’ve tried powering off my phone, resetting the E-sim (twice) in the store, nothing is working. I tried even upgraded my data

Questions

1

0

0

they dug a huge hole in front of my driveway and did not properly fill it

They have been digging fiber optic in my neighborhood, last week they made a hole across the front of my driveway to my neighbors. They came back and put a thin layer of blacktop over it, but not enough now there is a ditch for water in front of my new driveway and all the way across to my neighbor'

Questions

2

0

0

How to set up a web server through an iPhone ATT Personal Hotspot

​I have a computer with a web server showing images we are creating in a photo shoot. We want our remote client to see them. The computer is attached to a personal hotspot provided by an iPhone which is on the ATT network.​ ​When we attach another computer to that hotspot, it can see the web serv

Questions

2

0

0

How can I confirm when my line will be repaired?

I moved into a new construction home and on the date of my scheduled installation the tech said that the line had been damaged and would need to be repaired. This was on February 17, 2023. He said that it would be repaired within two weeks. I have yet to be contacted about this and I have called the

Questions

3

0

0

Green ATT Pole in Front Yard

How do I submit a request to have the att green pole either removed or buried under ground? We possibly want to update our landscaping and this could cause an issue. Internet has already been established in the home.  Thank you.

Questions

4

0

0

Trending Accepted Solutions

(206)

Accepted Solution

Official Solution

High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

Questions

374

6

0

Accepted Solution

Official Solution

U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

Questions

282

2

0

Accepted Solution

Official Solution

Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

Questions

230

1

0

Accepted Solution

Official Solution

Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

Questions

212

1

0

Accepted Solution

Official Solution

Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

Questions

191

2

0

Frequently Asked Questions