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U-verse TV Account

Learn how to manage your U-verse TV account.

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Charge is for wrong person

Hello AT&T manager I called before few months ago and promised to be removed it. Let me tell you what is exactly happened. I moved to a condo around September 2022. The condo association provided the cable tv. It’s included in my association fees. Then the association changed At&T to Xfinity

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UVerse app issue

I have had it with the Uverse app. I feel like I may just cancel my service altogether. I have spent many hours on the phone and on chat with representatives and NO ONE will help me solve my issue. I get hung up on and told I will get a call back and don't. My app keeps giving me this error message

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CHANGE MY BILL*** I would like to drop my bundle of the internet/cable and just keep my U-Verse 200.

I currently have a package of U-verse with the 200 package and ATT internet. I would like to drop the internet and keep my U-Verse 200. What is the monthly pricing for the U-verse 200 by itself including taxes/fees. You documentation is very outdated and needs to either be pulled or updated. Ama

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Account manager

Can I view my current att, U-verse bill on my account manager or anywhere else on my TV?

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I can't access my directv billing through my ATT login anymore.

I log into ATT - the webpage redirects me to the DirecTV site which says I am billed my another provider and to go to that site to access my billing information. The ATT site doesn't even let me access my profile. It just sends me to the DirecTV site! I haven't been able to see my statements for ove

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Closed

Refund for not broadcasting local CBS

How do I get the one time $10 refund for not receiving my local CBS channel due to Mission Broadcasting.

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Switch from AT&T U-Verse to DirectTV Stream

What equipment do I need to return if I cancel U-Verse and switch to DirectTV Stream? Specifically, do I have to have replace the WiFi Gateway that was provided when I installed AT&T and replace it with a new 3rd party WiFi Gateway?  I plan to retain my AT&T DSL line.  I currently

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Why is my bill going up every month?

When I first signed up with Uverse, I was very happy. The installation went fairly smoothly, all was working well. I got a one-year promotional rate that ended in Nov. 2014. I think I was paying about $89 for wireless and TV, what I think is a fair price for those services. Once the promotion ended,

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Cancel Uverse but keep internet

What is the process to cancel U-verse but keep Internet? I also want to get rid of the VoIP phone and number. Many thanks!

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I want to cancel U-verse TV but keep ATT Fiber

My Mom and I don't watch much tv I wanted to know If I could cancel U-verse tv and keep ATT fiber.

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Online customer service, I want to help

hi；Online customer service, I want to help

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Wireless

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Facing an issue with Internet

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

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Internet

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cannot see phone information, or account for my new phone service.

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

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Wireless

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

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TV

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Deactivate sbcglobal.net email address

How do I deactivate my sbcglobal.net email address?

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Email

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AT&T EP5995 Cordless Phone Custom Ringtones Don't Work

I've had this phone for many years and one of the features I absolutely have loved is the ability to record special ringtones for all my friends and family. I know who's calling instantly based on the message or custom ringtone I have recorded for them.  It's worked since the day I got the pho

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Home Phone

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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Internet

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Internet

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Wireless

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Wireless

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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Internet

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