U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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My Uverse bill has increased 40% AT&T - Loyalty no longer supporting Uverse and cannot offer bundle deal in my area with Directv Stream

I have been with AT&T for over 10years, bundle deal phone, Uverse TV and Internet - every year it is the same thing price goes up and I have to barter with Loyalty desk to get my price back down. Today same thing but loyalty has changed a lot, my Uverse had a 40% increase YIKES spoke with Loyal

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Billing issues - starting to become an ongoing issue

In December of 2022 I was called to "upgrade" to fiber internet. I did this under the impression that my bill would increase by $5-$10/month.  When I went to pay my bill in January my bill was over $400....  It took me multiple phone calls trying to get it resolved.  Each time I thou

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U-Verse Online offer for U200 Spanish package for $0

I'm seeing an offer online to change my package from Ufamily to U200 Spanish for $0 but I'm unable to change it. https://www.att.com/shop/myuverse/dashboard.html?actionType=ChangeTV-Plans

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Issue with my credit dissapearing on Uverse Bill

Hoping AT&T Help can help me out. I have been receiving 3 promotional discounts for life on my Uverse Bill- ($15 off with Internet HBO Max Credit, $14.99 HBO Max w/eligible ATT Wireless or Internet, and a $13 AT&T Unlimited Wireless HBO Credit). In December, the $13 AT&T Unlimited Wirele

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Issues viewing/downloading my bills each month

I get my bill, via email, each month. For the last 8 months, I click on the button in my email that states "View Your Bill".  It brings up the att.com/myatt login.  I log in. The screen goes white and states in the upper left corner "redirecting..." suddenly the Directv account overview p

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How can I track my refund

I cancelled my U-verse account middle of December and had a credit on my final bill and now the bill shows zero. Where is my refund for over $-154?

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Price increase

Is anyone questioning the U-verse price increase in 2023

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Retention Customer Service Nightmare

Anyone else have nightmare stories about having to call multiple times to beg for 'promotions' to keep your bill in the same ballpark from month to month? Anyone else have the experience of some representatives giving incorrect information - just told I had promotions for 12 months only to find out

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How to set up an account

Direc TV subscriber

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maximum u-verse simultaneous streams

wanting to know how to get the 6 streams for U-verse TV. I have fiber 1000 speed so should be no issue? I read on here I should be able to get it. I called AT&T yesterday and they said it was changed but my profile still says 0SD/4HD when I check in my system information.

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AT&T Yahoo email doesn't sync with MS mail.

This problem appears to be the aftermath of the sale of Yahoo to Verizon. I have created the new at&t password key MS apps. Currently 1. The email works correctly from a direct web browser ie Edge, but outlook MS mail app's doesn't sync. 2. From time to time an email will get through and s

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500 internal server error

Whenever I try to login to my router, I can view anything but text that says 500 Internal Server Error  I have tried clearing my chrome browser's cache and even used another browser(microsoft edge), but it still said the same thing. Do I need to reset the router? Is this an issue with AT&

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how different is Protect Advantage from HomeTech Protection?

I've had Protect Advantage for several years. I guess it's insurance. When my husband's new iPhone was stolen, it was going to cost us $250 deductible to replace it. Deductible used to be $50. Really a ripoff. I'm not sure the insurance is worth it.

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att account shows wrong device

my daughter is using a galaxy s7 edge, and it's getting pretty old and beat up. I'm wanting to get her something newer, but the site won't let me. her device is listed as "amber alert GPS" instead of galaxy s7 and whenever I select it for an upgrade I just get a generic "uh oh, something went wrong"

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Can't send from Outlook 2007

I am receiving emails from my new att email account in Outlook 2007 on my laptop but can't send emails. I have no problems using my smartphone or IPAD.

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AT&T Fraud

Walked into my Sam’s club and an AT&T representative stopped and told me if I switch from my carrier to AT&T not only could they match them, I would get a $300 Sam’s club gift card and 2 new iPhones with trade in. Being retired, we live on a fixed income. We were paying $120 for two lines an

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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