U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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ATT Uverse account was closed but not properly. In collections and customer support not helping at all. What do I do?

We closed an ATT Uverse account and returned the equipment, but ATT forgot to shut down the account properly. It eventually went into collections. Opened a ticket with ATT over a year ago and still it sits as collection on credit report. Spent hours talking to customer support stating "they are t

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How to Report Deceptive Billing Practices by AT&T That Result in Collections That Are Not the Consumer's Fault

I tried for months to get adjusted bills that I was told to expect once I stopped all of my services with AT&T for their deceptive business practices. Since I was a 'legacy' DirecTV customer, NO ONE between AT&T and DirecTV account management was able to provide the final combined Uverse bil

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ATT Property Claim - Referred to Sedgwick claims examiner not responding - need resolution

I have a property damage claim with ATT - 2009000630-01 On July 27th I had an overflow issue in my house.   The cause was a hole in the main sewer line of my house caused by ATT fiber optic cable.   Damage was repaired and cost me $4,100.    I was assigned to a Sedg

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Is it possible to reactivate U-verse tv after has been canceled?

My parents have u-verse tv for 7 years and already been canceled, but is it possible to call and reactivate u-verse tv?

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U-verse package change

I want to change my U=verse package

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Billing

Not a question a statement on how terrible your AT&T / DirecTV service is and what a dreadful company you have. I have autopay set up and was charged over twice this last month.  I called the 2020 number listed on the billing cycle, twice, after going through multiple menu options, multipl

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U-verse tv discontinued

I am a U-verse subscriber and wondering if that service is going to be discontinued?

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Property damage

How do I file a property damage complaint?

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fox

Hey does anyone know how much longer we will be without our Fox network? My bill just increased again and yet I'm not getting all of the channels that I once was since we still don't get Fox.

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Cancelling Uverse TV, what impact on other bundled services

We have Uverse TV, Fiber internet, and 5 cell phones with ATT. Will cancelling Uverse TV affect the other unlimited services or limit data on the current plan? Uverse TV is almost $200 monthly and it has become cost prohibitive. Thank you.

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cannot see phone information, or account for my new phone service.

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

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Deactivate sbcglobal.net email address

How do I deactivate my sbcglobal.net email address?

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AT&T EP5995 Cordless Phone Custom Ringtones Don't Work

I've had this phone for many years and one of the features I absolutely have loved is the ability to record special ringtones for all my friends and family. I know who's calling instantly based on the message or custom ringtone I have recorded for them.  It's worked since the day I got the pho

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Not getting any emails to sbcglobal address

My Email account was hacked & after changing password, I have not received any email. I have checked email on phone & multiple PCs with the same result. How can I get my email working again? When someone sends me a message, it doesn’t bounce, but I never receive the message. I’ve even sent

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Is the Motorola BGW210 5Ghz gateway dual band?

Recently had our modem (gateway) replaced during an ATT service call. The prior version was 2.4Ghz.  Although our beloved robot vacuum initially functioned with the new gateway as if nothing had changed, it now refuses to connect to Wi-Fi.  that has rendered the very useful phone app una

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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