
Error messages
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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I need to provide my user ID and password every time I use the app. I have of course checked off “Keep me signed in.”.
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Where do I go on ATT site to add my activation code for a new smart tv. I downloaded the ATT Uverse app. I need to activate using my computer. Cant find where to go on ATT site.
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Over the last year ATT has cancelled consevative channels. What are the plans to correct this censorship?
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Is ATT U-Verse TV still available to new customers? I had U-Verse TV years ago and tried a different service, now looking to come back to U-Verse.
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I want to know why after 5 techs they still cant fix it right. Also goes out every weekend and every time I pay the bill. I know you are getting rid of UVerse so wht the (Edited per community guidelines) do you keep ripping us off with it. ATT should be upgrading all existing customers instead of me
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Our bill is up again $12 and Its already too high. We have a TV in another room and if we took it out, would it lower our bill?
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By increasing my crummy U200 cost by $17+ the same month you offered me a $10 "valued customer" credit, you finally got me to do what I should have done long ago, cancelling this service and replacing it with something that offers more channels for about a third as much. Thank you, thank you, thank
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I've had U-verse for a long time and I recently just received the $12 increase to make my monthly bill over $230 which is just way too much to be paying for internet and television. I would hate to have to cancel my service but I'm being left no choice with these prices is there anyone that I could
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167
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How do I cancel my U-Verse Service? I just returned the U-Verse equipment today
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Hi, they had to cancel my account and recreate it when they added new equipment and attempted to upgrade the fiber account. All the devices work fine now although now I cannot login to the app. It's saying "Logging in with this AT&T Access ID is not longer supports. Please log in wi
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Whether you need to pay your bill, replace a remote control or use the Account Manager, we can help!
Are you getting an error message or error code on your U-verse TV? Don’t worry, we can help troubleshoot it.
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I am unable to get text messages from what I assume are system generated texts from 6-digit numbers. I cannot get into my sbcglobal email account because I am asked to verify its me by putting in a code. I never get the code. When asked for this same information when I go in to pay my bills I don't
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it says too many failed login attemps and voice mail is now locked. How can this be reset?
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Wireless
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I traded in 2 iPhone 11's and sent the phones into where I was told to send them and AT&T refuses to provide me the monthly trade in value as agreed as they state the agent who took the order did it incorrectly. I have asked for my old phones back or the credits earned and I am being refused bo
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Wireless
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This problem appears to be the aftermath of the sale of Yahoo to Verizon. I have created the new at&t password key MS apps. Currently 1. The email works correctly from a direct web browser ie Edge, but outlook MS mail app's doesn't sync. 2. From time to time an email will get through and s
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Whenever I try to login to my router, I can view anything but text that says 500 Internal Server Error I have tried clearing my chrome browser's cache and even used another browser(microsoft edge), but it still said the same thing. Do I need to reset the router? Is this an issue with AT&
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Internet
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I've had Protect Advantage for several years. I guess it's insurance. When my husband's new iPhone was stolen, it was going to cost us $250 deductible to replace it. Deductible used to be $50. Really a ripoff. I'm not sure the insurance is worth it.
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Wireless
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
375
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
231
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
212
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Internet
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