U-verse TV Account

U-verse TV Account

Learn how to manage your U-verse TV account.

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Cannot log into U-Verse app

I recently moved, and AT&T screwed up and didn't transfer the TV portion of my account to my new address. There was no fix for this except to cancel my account and create a whole new tv and internet account.  My username has remained the same.  However, the U-Verse app no longer works

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Unable to signup for DirecTV streaming.

I am one week into this with no resolution. I just moved into a new house in FL with AT&T fiber service and initiated it and tried to initiate DiectTV streaming. Tried online first and when I got to the part to enter credit card information it would not complete. This was the case with th

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Why doesn't AT&T Reward Loyal Customers?

After my last promotion ended, I'm being told that my new bill will be $213.00 for Uverse and Internet.  RIDICULOUS!   Why does AT&T only offer NEW customers promotional pricing?  I've been with them for 12 years and I am CONSTANTLY trying to get a promotion or package deal.  Even if I am able to ge

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Issues logging in with the app

I am having to reset my password every day when using the app on my phone or iPad. Both the att app and the U-verse app. I get an error message that says the limit for unsuccessful sign in attempts has been reached and I am forced to reset my password. This happens every day. When I log in on the we

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ATT debit card

I recently discontinued my uverse subscription. As I had a credit on my account, ATT sent me a debit card. The validation site refuses to validate the card, and the two phone numbers are the card do not work. Calling the 800-288-2020 number, I get cut off each time they try to transfer me to the uve

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Horrendous DirecTV/AT&T Customer Service Experience

TO ALL: THIS HAS TO STOP...!! AN HOURS LONG DISCUSSION BOTH ON THE PHONE AND ONLINE AND THE ONLY THINGS I'VE BEEN ABLE TO LEARN IS THAT THERE'S BEEN A SPIKE IN BILLING HISTORY!   WHO TRAINS THESE (Edited per community guidelines)?!?!?!?! SINCERELY, GREG D. 

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Dispute Charges

Can anyone tell me how I dispute charges on my final bill?

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U-verse app log-in

I constantly have to come up with new passwords to log into the U-verse app. The system says I have exceeded 3 tries and wants me to come up with a new password when I haven’t logged in with a wrong password even once.  It’s becoming quite annoying.  Anybody else having this issue?

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log into u verse app

i keep getting the message that my login is no longer supported.  please help thank you

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Billing

The last two months I have received an email that I have a balance due on my account. I don't.  It shows a zero balance.  Last month I had a chat with a rep and they said it was a technical error.  This month I get another balance due, account shows zero.  What's going on? 

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Google messages RCS provided by JIBE and not AT&T anymore .. hmmm

Hey guys ...so I noticed that the new S23 line of phones now has the RCS features provided by JIBE mobile on Google messages compared to the S22 lineup that had the RCS features provided by ATT themselves . I personally have the S22 Ultra and mine says provided by ATT and I still have issues to this

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Online customer service, I want to help

hi;Online customer service, I want to help

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Facing an issue with Internet

Hi,I'm facing an issue with my Browser APP. The app crashed with the error of a bad connection.Please assist me. I'll very thank full to you.

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cannot see phone information, or account for my new phone service.

When asked to log in, it directs me to my DirecTV account does not show my new phone or the service I now have with AT&T

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Green blue red lights displaying

I have gone through all the troubleshooting options multiple times and the DVR (wired) box is still consistently displaying the green blue red lights. They go between solid to flashing but never turn off.  Is the box Friedan’s we need a new one?  Or is there a fix? 

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Deactivate sbcglobal.net email address

How do I deactivate my sbcglobal.net email address?

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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Downgraded and forced to return BGW-320 for 210

Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was

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