The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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How do you know if you qualify for military discounts?

What are the military discounts? How do you know if you qualify/

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Deployed USAF with no service. Can I suspend my service?

I’m currently deployed with no idea when I’ll be back. There is absolutely no service out here. I’m basically paying $175/mo for my 7 yr old son’s iPad that he uses when he’s not in summer camp...and he should only be connected to Wi-Fi unless he’s traveling. I couldn’t find an email address, the wi

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Military Discount and reward

Feb 9th, 2021 In 2019 I signed up for a bundled Internet and phone service for four phones. Three of the phones were Sprint Phones and I was to receive credit for their return. The amount was around $390. I called in 2019 to get the card extended. After calling for hours I reached someone that t

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Military / Veteran Discounts, not really....

AT&T is offering Veteran, Military discounts, or so they would have you believe.  It is really just a marketing ploy.  Why do I say that:1) Because you have to have AT&T Wireless to get the discounts.  If you have AT&T Phone, Internet, and TV, but not wireless, you are not eligible.  It is just a pl

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Is there a Military Discount for ATT Internet & Direct TV?

We currently have ATT Internet & Direct TV. Recently we had someone come to our door trying to sell us an ATT Package. We told them we already had ATT & Direct TV, they asked us if we were getting the Military Discount, we said no. They told us to contact ATT & see about getting our Mili

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Scum and Villainy

Look, I am a 100% rated disabled Army veteran. I trusted AT&T to honor the deal that they made with me which was for two lines for 68$ US a month. I brought my wife and I's phones over from Cricket. It was a mess from the start! Not only did AT&T not honor the agreement, but I also spent the

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Why isn't my Military Discount updated?

Have been to the Store twice, and talked with a AT&T Rep at Military Charity 5K and they all said my Discount had been updated, but as of today it still is not showing up on my bill so my account I have missed out on aprox 126 Dollars in Discounts over the the last 3 months. I just went on to t

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Why do I still get an email asking me to show proof of employment for the military/veteran discount?

Since 1/16/21 I have been trying to get this corrected. I have been to three Att stores and brought my military Id and form DD214 for verification. I am still receiving the email stating I need proof of employment. I'm getting fed up with this run around. I have called numerus times and no one know

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How do I get my veteran's discount applied?

I just recently signed up to get internet and tv for my new house. I thought there was a veteran's discount for those services but I have called customer service and they have directed me to a website that doesn't;'t work.  Can someone please help me find a way to get the discount applied? Pl

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Cannot get my Veteran Discount

I enrolled in AT&T a year ago. I started by enrolling with the firefighter discount, that did not work and I could not get anyone on the phone with me to apply the discount because of Covid, or so says every support person I have talked to. So we opted to send in the DD214 via online because the

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Government phone sim card

I bought the prepaid phone outright. Tried using my sim frommy old phone for my new phone and it won't work! Please help!

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 • Wireless

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Lost with Error Code 775 during Icy Memphis Weather

Good evening DirectTV community,    Our television has been out starting at 5 am this morning since freezing rain has hit the Memphis area. Usually when we have weather like this, there may be a little disruption(tv programming going in and out for an hour) but it does not last all day. I

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 • TV

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DSL Router

I need to replace my DSL router. Our is very old. I have to order it from AT&T's website but the website is out of stock. I can't find one at the large retailers. Netgear said a 7000 or 7550 would work. Like I said, can't find one. I struggle believing AT&T would turn their back on all of

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 • Internet

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Remote will not turn tuner

We have a new ATT S-30 remote to replace a defective S-30. Our old remote was programmed to turn the tv, cable box and tuner off at the same time with the power button on the remote.  The new remote turns off the tv and cable box but not the tuner.  I have to manually turn off the tuner.&

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 • TV

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Wireless account access

Customer Service, chat and in store can't help so far... I got a new IPad with wireless service through Costco. They set up a temporary pass code to access my account. (No idea what it is) I tried to reset it, but the AT&T site wants to text you a temporary code....yeah, how when it's an I

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 • Wireless

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Dsl is terrible and slow

I have called at least 8 times in the past month to get this fixed.....but now there is an unexplained "outage". I already pay $60 for 6 speed...now I pay for a blinking service light. I really wish there was another provider in my area

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 • Internet

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

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 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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