
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Thanking members of the Military Community with exclusive AT&T savings & discounts.
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I have tried for over 6 months to get the discount for military veterans. I took my ID to store in Missoula,Mt where they took a copy of it and said it was all taken care of. After four months it still did not show up on my bill. I called ATnT and was told it was a one time thing. Then when I went t
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The whole warranty replacement game at AT&T is a joke. You get a new phone, send your old phone back, it magically get's lost in the mail and now you the customer are responsible for paying for the phone even though you did everything you were supposed to do and mailed it in, got tracking informati
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Two days ago I called in about getting TV, Internet and Digital home phone. They assured that I would get a military discount on all the services. Was also told that two of the local channels we watch are imported into the App. Didn't go with them right away so they called me back the next day. O
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I have tried to get a military discount on my account, husband is 100% disabled vet. I have been to the store 4-5 times but after trying to apply they cannot help, stating it must be done online. I have talked to numerous agents with promise but not able to help. This is now a month of frustration.
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How do I actually get the advertised Veterans discount for Unlimited Elite at $37.50 per line per month? Wireless customer since 1998. Used Corporate discount for years. In 2019, switched to veteran discount. Presented DD214 and Veterans’s stamp on Georgia driver’s license. They
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Is it possible to use the veterans discount and a promotion, like the trade your phone in for up to $700 in bill credits one?
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I went to the AT&T Store in Spanish Fork, Utah on Wednesday to do a return of a defective pair of ear buds that came with my new phone. I was sent there by AT&T customer service when I spoke with them about returning the buds, since I wanted to make sure there was a chain of custody involve
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Why do military discounts expire. I got a notice that mine will expire in 26 days. How do I continue to receive my discount?
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I recently started service and the sales manager told me I need to go to att.com/appreciation and upload my DD-214 for eligibility to be verified and the discount applied. I have looked all over the place and can't find a single "upload" button to upload my verification documents so it is applied to
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Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
I received my new upgrade devices on February 28th. I took them in store to be activated and trade in our other phones. The att rep said she would take care of it. She transferred everything to our new phones and then asked us to factory reset our old phones. We did and she packaged the phones in th
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So we just had ATT fiber installed a few days ago, and since then myself of my husband can not play on our KY Lottery app (and spare me the crap about lottery/gambling, blah, blah, blah, it's our money so we spend how we like!) Anyway, now it is saying we can not access it from our location. We cont
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Messages from Outlook to AT&T phone DOES NOT WORK! why not? All other accounts work .....GMAIL YAHOO AOL etc... HOW ARE YOU GOING TO RESOLVE THIS .....TODAY? Remote server returned '550 5.4.300 Message expired -> 450 4.2.0&
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Please answer a question that has never got an answer. Is there a reason ?? Messages from Outlook to AT&T phone DOES NOT WORK! why not? All other accounts work .....GMAIL YAHOO AOL &
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Wireless
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Am trying to submit a repair ticket for my phone home line but after entering my phone number I get the following error. Address: https://repair.att.com/repair/landing.do Error: Proxy Error The proxy server received an invalid response from an upstream server.The proxy server could not handl
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Home Phone
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i put in the 65 dollars for my account and it says i owe nothing but my plan was cancelled
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Wireless
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible
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Wireless
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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Hi, I had 2.5gbps for over a year and decided to cut some costs and downgrade to 300/300mbps. Some reason after I submitted the change ATT decided to ship me a BGW-210 and told me I needed to swap and ship back the BGW-320 or be billed for it. Seems pretty silly and annoying when all I wanted was
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Internet
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