
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Thanking members of the Military Community with exclusive AT&T savings & discounts.
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We are going to be getting new phones and will have to update our grandfathered plan to a new unlimited plan in order to get the military discount. My husband is a navy veteran and the primary account holder. I can't see what documentation is needed for online verification of proof of eligibi
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What kind of torture is this that I should be punished for my name being changed. I was in the Air Force. My separation was December 1979. My name has changed in the last 43 years. Because my DD214 has my married name I’m told that my discount cannot be given. I divor
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I have a DoD client that would like to talk with someone in the AT&T Airborne Cell Tower Program. Can someone point me in the right direction?
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How do I apply for military or veteran discounts on my cell phone lines?
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Does AT&T offer veterans military discount for wireless service or for any bundle deals and if so how much do they offer in 2021
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So I’m stationed in Iwakuni japan and I want my phone to work like normal (how it does in the states), how do I go about doing that? Just want to be able to wirelessly access the internet instead of having to be connected to WiFi to use my phone
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I was shopping different carriers and saw, and applied for, the military discount from AT&T. To determine if I would qualify I went ahead and applied. I received a response that I did qualify. However, I was not able to purchase a new plan/phone at that time. When I was ready
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Wondering if my CAC card is enough to get my discount or if I actually need more than that. Actual paperwork to get my discount installed.
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If I deploy and suspend my services will my phone be “paid off” once I resume my service upon completion of my deployment although I still have a leftover payments for the phone itself?
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Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
I would like to talk with an ATT customer service representative to get my service back on
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⚠️⚠️⚠️⚠️⚠️ They canceled our business account and now we're stuck with 3 Samsung Galaxy S23 Ultra's that are basically garbage now since they're locked to AT&T. Either way AT&T has now turned into garbage don't use them. ⚠️⚠️⚠️⚠️⚠️ We traded in devices worth about $3,460 dollars and they hav
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Wireless
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Used the wrong label and thought trade in was sent to the wrong place
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Wireless
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FirstNet3.8mbps download .18mbps upload Att 41mbps download 26mbps upload Changed to FirstNet today, What is going on here?
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Wireless
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Hello, I have been locked out of my sbcgloblal email account. I have had this account for a very long time (~15 years) and a lot of important accounts are connected to this email. This email has been hacked in the past, and the hacker changed my password and security questions. I believe this ha
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I’m not receiving Vm notifications on my iphone. When I look at the voicemail screen it also does not show any VM present. BUT if I call into VM by pressing and holding “1” the vm is there and I can listen to it. There’s no option in the VM menu to turn notifications on/off.
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Wireless
4
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Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
556
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Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
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Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
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I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
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