Military Appreciation: Get our best price on Unlimited Plans starting from less than $27 per month, when you get 4 lines.
The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

264

(256)
Military voluntary suspension nightmare

I am having a very hard time understanding how difficult it has been to have my account turned back on with AT&T after serving overseas for the past three years. I have spent the past three days going back and forth between the local AT&T store and 1-800-331-0500.  Initially, I attempt

Questions

69

4

0

how do I remove a discount so I can apply another?

I have a teacher discount applied to my account (haven't worked there in 10+ years), but was recently told a military discount is better. I am approved for the military discount, but cant apply it to my account until the teacher one is removed.  ATT says they cant remove the teacher discount,

Questions

65

1

0

11 U Verse AT&T collection

I was recently looking at my credit report (Transunion) and I have a debt of $309.00 with the description "11 U Verse AT&T collection." I how can I get this removed from my credit report? Please provide me with any information to have this debt removed from my credit report. Thank you.

Questions

8.6K

14

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

140

4

0

Accepted Solution

Official Solution

Your account is suspended. Account (Edited as per community guidelines)

Hi, I am currently deployed to the Middle East with the U.S. Army, moving back and forth through Iraq at times. though I had suspended my account, I think I am still paying a subscription fee Please help advise. My intent was to suspend my account during deployment as to not pay a bill on my Ame

Questions

94

1

0

Accepted Solution

Official Solution

Am I Eligible for $800 Trade in off Galaxy phone+free buds deal if I receive a military discount?

If my account gets a military discount am I eligible for the Samsung Galaxy/$800 trade/Free Buds2 Online deal? The promotion ends tomorrow 4/7/2022 so if I am I have one day to take advantage. [details below] NEW AND EXISTING CUSTOMERS GET UP TO $800 OFF WITH ELIGIBLE TRADE-IN PLUS GALAXY BU

Questions

511

4

0

Military discount

So we got our phones, changed plans and our first bill reflected our auto pay discount but nothing about our military discount. We got phones at apple store but when we were done went across to the ATT store with hubbys DD214 (because unable to do that online)  for proof of service and the emp

Questions

141

5

0

Credit

How to remove it from my credit

Questions

134

5

0

Accepted Solution

Official Solution

Military discount proof of eligibility requirements

We are going to be getting new phones and will have to update our grandfathered plan to a new unlimited plan in order to get the military discount. My husband is a navy veteran and the primary account holder.  I can't see what documentation is needed for online verification of proof of eligibi

Questions

196

3

0

Military discount

What kind of torture is this that I should be punished for my name being changed.  I was in the Air Force.   My separation was December 1979.  My name has changed in the last 43 years.  Because my DD214 has my married name I’m told that my discount cannot be given.  I divor

Questions

98

1

AT&T Cell-on-Wings Program

I have a DoD client that would like to talk with someone in the AT&T Airborne Cell Tower Program. Can someone point me in the right direction?

Questions

122

3

0

Military Discount

How do I apply for military or veteran discounts on my cell phone lines?

Questions

247

4

0

Need help?

Pinned posts

Most recent

View More

Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.