Military Appreciation: Get our best price on Unlimited Plans starting from less than $27 per month, when you get 4 lines.
The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

264

(256)

Accepted Solution

Does the "Military Support Team" actually exist?

Is anyone else having these problems? Website provides the following error when I attempt to submit my deployment cancelation and hold request: "Uh-oh. Your request didn't go through. Wait a few minutes and try submitting again." This error message has consistently appeared over the last couple

Questions

55

5

0

Military Service

I am active duty army and I’m stationed in South Korea. Prior to coming here, I emailed the military support email that I needed to cancel service and hold my phone number. No action was taken. I continued paying my bill after arriving to Korea in October until February. ATT has canceled my account,

Questions

111

2

0

Anyone else can't complain about customer service

Hello, anyone else have trouble with filing a complaint. I had the worst service at the 1015 5th avenue hammond IN store and tried to call someone at At&t and was hung up on. I didn't curse or do anything to warrant just being hung up on. Then I tried using the Chat on at&t, once I was on wi

Questions

15

1

0

Deployment help

My son has an ATT phone and plan and is active duty currently deployed in Europe. He is paying close to $300 a month and is paying for the international plan. I told him I’m sure there is something available for him to get help with. He is having a hard time paying and him and his wife aren’t able t

Questions

48

1

0

Prepaid plans

Do prepaid plans get grandfathered? My plan was the 55$ for 100gbs but it's now 90$ for 100$.. but my account still says 55$... How long will this last or is it an error? And if it's an error will the price be worth 100gb? When I first got it I had no issues but now at places I used to have absolute

Questions

81

9

0

I purchased a new phone at a Military Base

I purchased a new phone at a military base (Tinker AFB) and they had a promo going on that you would get you up to $800.00 for a trade in. I went with the deal however the box to return the phone never was received and I had to ask for another.  This meant that the phone was returned outside o

Questions

52

4

0

I need a trade-in shipping label and package

I ordered a S22 Ultra with a Tab S8+ recently on the 1st and 3rd of August 2022. Order # (Edited per community guidelines) (Edited per community guidelines) Account # (Edited per community guidelines) I selected I will trade-in my Note 10+ 256gb for the $800 prepaid debit card promotion

Questions

68

4

0

Accepted Solution

Official Solution

Deployment phone

Hello, my son in law is deploying soon, and still has a balance due on his phone. He was told that his remaining balance would be paid off and the phone will be unlocked for him to use while overseas. Is there anyway to get more information on that?

Questions

815

6

0

Collections

Hello, can you direct me to management? I am currently being placed in collections although Ive never had AT&T nor applied for this service . I am now in a position where it is affecting my credit and not able to purchase a home !

Questions

20

1

0

Accepted Solution

Military discount

ATT says I need to upload a copy of my USMC service record (DD-214) but nowhere gives instructions on how to do that.

Questions

42

1

0

Military discount lock out

I have tried to access my military discount with AT&T for five weeks now. I am locked out of the system because I was using the wrong PIN when I first tried to do this. I've spoken to my sales agent, called customer service seven different times, chatted online with two different customer servic

Questions

142

11

0

What happens if I stream from Netflix using a first responder's unlimited hotspot?

Ok, so hypothetically speaking. We just signed up for at&t.  Where we moved, there is no option for high speed internet other than satellite and 4g.  I have a netgear 4g modem.  (I might use the at&t provided 4g hotspot instead.)  I'd like to hook it up to my home router

Questions

105

26

0

Need help?

Pinned posts

Most recent

View More

Fix, replace or check device delivery

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.