The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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Complaint about a corporate store manager in Wilmington NC

I have been in and out of store 1369 several times over the past week. I am a disabled Vet and have my service dog with me. On 1 visit earlier this week he did bark once when I asked him to sit. Today I went in because I had originally gotten the Samsung S22 Ultra and found out yesterday the S23 Ult

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Getting the Military Discount

My son is active military. He was home @ Christmas.  We went to ATT to get discount w military ID & pay stub in hand.  They said have to do online.  He is now back on base w no access to his phone.  I have tried for 2 days with long holds and passed over to “DirectTV” with n

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att wants dod card, widows can't get if they don't have/or spouse when they pass away, is that a problem?

article updated dec 7 2022, is a bit different from info give. I'm betting (and asking) when the other was updated. TU https://www.att.com/support/article/wireless/KM1436361/?source=ESSZ0SSPR00T1EsEM&wtExtndSource=20210701170306_AT%26T+Community+Forums__COMMUNITY_5082900998

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deceased veteran and spouse

If the veteran is deceased, can the spouse still obtain the military discount with the dd214 or equivalent documentation?

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Cheated out of Veterans Discount

I just got off the phone with customer service and was treated very well by a agent named Chris. He told me that I was eligible for a military discount and this is the first time since I’ve been with AT&T that I’ve heard about this. I’ve been overpaying for years. I got it set up going forward b

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About ready to leave after 22 years

I've been a member of AT&T Wireless since the Craig McCaw days, I've seen you all through the pains of Seibel, and other systems, helped Janet Kerns get enterprise security deployed. I feel like we just got the "royal upsell" from one of your retention specialists during a recent account review,

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Military suspension or cancellation

Military member completed forms and phone was turned off. Bill continued as if service was turned on.  Tried for 1.5 yrs to get bill corrected. I have called and called and told something different each call.  Many hours.  Told supervisors can't fix it and back office has the informa

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over charged!

1. My monthly Internet charge is $25, which is $38 minus $10 credit and $3 credit, see any of my bill before December. But, in my Dec bill, ATT removed $3 credit. Please re-install it and remove it from my bill 2. My wireless charge for December added rediculous equipement and add-ons, Please remov

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Fatest an easier way too connect my phone

Sim card activation

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I can't verify my ID to get the work discount

Won't let me buy the phone and service. I've tried many times and support says to call a number, which is automated and requires an order number only. It never ever finds my order that was immediately cancelled due to a "security concern", hence me calling to get my ID verified. Absolutely terrible

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Package not delivered

Says it was delivered but it hasn’t been delivered I haven’t received anything and I’d like to know if I can get a replacement or a refund because this is absolutely ridiculous no one from customer support has helped I either get placed on hold for 30/45 minutes or hung up on I need answers

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My power is out, an AT&T technician is coming over tomorrow morning to install an internet 50 upgrade, and I cannot reschedule

The power in my area is currently out and supposedly won't be back up until 6PM tomorrow, so I tried rescheduling the appointment through AT&T's website but this bizarre glitch keeps occurring where as soon as you load up the page where you reschedule the appointment, the little section where

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Can I remove my cell phone from the blacklist?

I bought a used phone and it had a black list. I want to know if you can remove the blacklist without being the original owner.

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Will AT&T Tech Install Equipment Anywhere?

Fiber optic cable will come into my basement however, I want their equipment installed in a first floor office room. Will the technician take care of threading the fiber optic cable from my basement up into the wall of my office to be connected to their equipment? I'm converting from coaxial cable w

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Flashing red broadband, but internet is working.

BGW210-700 Flashing red broadband, but internet is working. I use dsl connections. Learn the meaning of your Wi-Fi gateway lights - Status Light broadband - Solid Red - No signal on a line.  how can this be?

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Lost my SEC+ stream

I lost my SEC+ a few days ago. I rebooted my att.com login thinking I might have to reboot. But I’m still not able to pick my SEC+ back up. I do have my ESPN + stream. Any help is appreciated.

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Unlock

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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scam?

I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.

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Swapping eSIMs?

I recently upgraded my phone to the standard iPhone 14 but have since then decided that I want the 14 Pro model. Another family member with a device on the same account is eligible for an upgrade as well, and wants to get the standard 14. If this family member upgraded to the Pro, is it possible

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