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The Military Discount

The Military Discount

Thanking members of the Military Community with exclusive AT&T savings & discounts.

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deceased veteran and spouse

If the veteran is deceased, can the spouse still obtain the military discount with the dd214 or equivalent documentation?

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Fatest an easier way too connect my phone

Sim card activation

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16

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I can't verify my ID to get the work discount

Won't let me buy the phone and service. I've tried many times and support says to call a number, which is automated and requires an order number only. It never ever finds my order that was immediately cancelled due to a "security concern", hence me calling to get my ID verified. Absolutely terrible

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military deployment phone service options

Is recurring Passport the only option for active military personnel on deployment?

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6.2K

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Military Discount for deceased spouse

I was told I could get the military discount for my deceased spouse. Now they are telling me I can’t because his name is not on the account, and they knew from the start that he was deceased. Any help out there to figure this out?

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Military signature program

I am trying to sign up for the military signature program. I signed up back in July and got a confirmation email welcoming me to the program. It is now October and still have not been added to my account. I tried to sign up again yesterday as the agent told me but they got me locked out with the sys

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37

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Anyone else can't complain about customer service

Hello, anyone else have trouble with filing a complaint. I had the worst service at the 1015 5th avenue hammond IN store and tried to call someone at At&t and was hung up on. I didn't curse or do anything to warrant just being hung up on. Then I tried using the Chat on at&t, once I was on wi

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55

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Does the "Military Support Team" actually exist?

Is anyone else having these problems? Website provides the following error when I attempt to submit my deployment cancelation and hold request: "Uh-oh. Your request didn't go through. Wait a few minutes and try submitting again." This error message has consistently appeared over the last couple

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137

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Military Service

I am active duty army and I’m stationed in South Korea. Prior to coming here, I emailed the military support email that I needed to cancel service and hold my phone number. No action was taken. I continued paying my bill after arriving to Korea in October until February. ATT has canceled my account,

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143

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Deployment help

My son has an ATT phone and plan and is active duty currently deployed in Europe. He is paying close to $300 a month and is paying for the international plan. I told him I’m sure there is something available for him to get help with. He is having a hard time paying and him and his wife aren’t able t

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(236)
pairing etensions sets from Panasonic to AT$T main base.

Can I connect extensins fro Panasonic old phones worked well with my cordless base, now the base is gone but lef the extensions and now have AT&T basafter 3 attemps from technicians. I have a Princess set connected in my bedroom plugged to telephone line but a humming noise and no caller id.'

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 • Home Phone

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Is this a scam

This is the email I received... Prior to AT&T Agreement "Starting on December 10th, 2022, AT&T customers that are yet to update their email account will no longer be able to log in to their account through email addresses due to recent new year upgrades. Customers will have to verify their e

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 • Email

7

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Now can I retrieve/change my vm pw?

Hi there! I usually use visual vm, but today I accidentally called vm and was prompted to put in my pw, but idr setting one! 😆 I've been locked out a couple times and just trying to avoid being online in que for forever or in person. I've tried all the 4 digit pws I thought it might be. Any idea??

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 • Wireless

2

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Sbcglobal Email can’t login

I cannot login into my Sbcglobal email. I don’t remember the password or security questions. Is there another way to verify and reset my password. Please help ASAP Thank you!

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 • Email

5

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recover E-mail. Not found on accelerator

Need to recover my E-mail

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 • Email

6

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AT&T is sporadically blocking access to my website

My website www.fransuccess.com is sporadically blocked by AT&T internet. I have no idea why and have spoken to my website host and they assure me we aren't blacklisted. Any assistance would be greatly appreciated. Thank you

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 • Internet

6

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Still have not received S21+ Android 13/One UI 5 update

From what I understand the S21+ Android 13/One UI 5 update has been out for a few days now and I still have not received the update. My phone is an AT&T branded model. Should I be worried that I will not get the update?

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 • Wireless

6K

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Email to Setup Password Recovery Option for AT&T Email

Got an email asking for password recovery options for my AT&T email account - or else! I have an sbcglobal.net email account, and a yahoo.com email account.  I have no idea if this is legit or what I am supposed to do, and if this is even applicable for me.  I don't like the "or else"

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 • Email

3.3K

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Fiber Optic installation property damage

AT&T Fiber optic is being installed in our neighbor and your contractors have cracked our water line and left tracks in our yard where they drove over our water meter. I need to know where to file a claim for the damages and the cost of the water leak. Thank you,

Questions

 • Internet

560

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Set Up Password Recovery Options

I get emails and reminders when having to sign in via browser to Set Up Password Recovery Options. I live outside US and recovery via ATT normal means is impossible since they only accept US phone numbers. Any other way?

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 • Email

547

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Having to reset my password every time I try to access my email account

I get a message when I try to log into my email account on my laptop that there have been too many attempts to log into my account and I am locked out until I change my password. This started out happening every once and awhile but now it is happening just about every time I try to log into my email

Questions

 • Email

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