Pre-order the New Samsung Galaxy Z Flip4 & Galaxy Z Fold4 and, for a limited time, get twice the storage and a free case!
Samsung

Samsung

Discuss all the Samsung devices available from AT&T.

13.6K

(13407)

Accepted Solution

Official Solution

I pay for 2 phones. The other person on my plan lost it. Can i have them put the phone in their name but i keep my service

I got a second line for my girlfriend. We split a few months ago and she lost the phone. She said she is willing to pay for it but wasnt able to even after i gave her the insTallment plan ID

Questions

72

3

0

Visual voicemail - please wait while message is downloaded

Galaxy S21 Ultra. Cannot retrieve new voicemail message from visual voicemail. I'm getting a notice that says please wait while message is downloaded. This issue and new messages not showing up in visual voicemail have been going on for three plus months now. I want this fixed!!!! I can support a

Questions

587

2

Accepted Solution

Official Solution

Upload MP3 File Voicemail Greeting

I paid for a professional voicemail greeting but am unable to find the option on my Samsung Galaxy Note 9 to upload the file. Do I have to call and email AT&T the file to have it uploaded? This should be a simple feature to add.

Questions

534

6

dropping 5G & wireless call often

It seems at random times 5G & wireless call will drop. We restart our devices daily. Sometimes if we restart one or both will kick on, but not always. Sometimes we have to restart a phone 4-8 times per day. Any suggestions on why this happens or what to do?

Questions

18

1

0

i got 5g upgrade in my area brooksville, fl per att

Can you tell me what band that is on? is it sub 600 band?

Questions

52

12

0

No service - Prepaid - Galaxy S21+ 5G G996U

Hi, I have a Verizon Galaxy S21+ 5G phone. It is unlocked because Verizon unlocks their phones after 60 days, and I've used it on other networks before. I work in the Gulf of Mexico. We have AT&T signal here where we are working at the moment so I picked up a new 5G AT&T Sim card, came to wo

Questions

34

3

0

Upgrade issue

I upgraded my Samsung S8 to a Samsung S22. I had trouble getting all my data to transfer from the S8 to the S22, particularly the text messages sent by me, photos and apps. I visited 2 different corporate AT&T stores (one twice) to resolve the issue. They could not do it. I was told on the last

Questions

49

9

0

Losing Prepaid Text Messages

I pay for Prepaid text messages. $9.99 for 1000. I have 2 phones. When I remove my Sim card from one phone and put in my other phone all my messages are gone. I have to call AT&T to get them back. The money on my account stays the same. What's going on?

Questions

39

10

0

Purchase a $1000 on what a mess

I ordered a new Samsung Galaxy S22 plus This customer service They didn't want to ask for a car and it chose so I canceled that Reorder the phone again  Is to arrive  Defective Troubleshooting by Samsung. Now 2 and a 1/2 weeks later I'm still waiting forA new phone 101 years warranty.AT&a

Questions

29

2

0

Accepted Solution

Official Solution

Contact Ringtone XCover Pro

I just got an XCover Pro (AT&T). I've synced the phone with my previous Samsung phone. On the previous one, I had ringtones set for most contacts. On this phone, I can't figure out how to set a certain tone for a specific person. I open the contact, Edit, View More, and then look through the opt

Questions

16

1

0

Accepted Solution

Official Solution

I received my unlock code but don't know what to do next.

The instructions say to power down my tablet, remove the SIM card, then power on the tablet. Then enter #0111*, the unlock code, and #. Where do I do this? My Samsung tablet is an SM-T537A that I bought on Amazon.

Questions

47

2

0

How do I get the info from my secure/private folder on an unusable phone to a new phone or computer?

How do I get the info from my secure/private folder on an unusable phone to a new phone or computer?

Questions

19

2

0

Need help?

Pinned posts

Most recent

View More

The Samsung Galaxy Z Flip4
Fix, replace or check device delivery
LEARN HOW EVERYONE GETS
Samsung Galaxy Z Flip4 or Galaxy Z Fold4 for up to $1,000 off
When you trade in a Galaxy phone. Any year. Any condition. Plus, get twice the storage when you pre-order.
Limited time offer. With trade-in of Galaxy Note, S, or Z Series smartphone. Other terms apply. See offer details
Pre-order

Shop the way you want

Free shipping & returns

Shop online with free shipping and returns.

Learn more

Same-day pickup

Order online and pick up in-store or curbside today. Subject to availability.

Find a store

Same-day delivery

Get same-day delivery with optional expert setup. Subject to availability. Select areas only.

Learn more

Live shopping assistance

Get help picking out the perfect device and plan with a live virtual expert.

Learn more
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.