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Samsung

Samsung

Discuss all the Samsung devices available from AT&T.

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Unlocked carriers phone won't work with ATT network?

Hello, so i have a galaxy S10 5G that stop making calls and sending pictures msgs but i can use the data and text. This has been going for about 4 weeks now. I went to ATT store and the girl representative told me that ATT is not letting unlocked phones from different carrier or unlock phones bought

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53

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Official Solution

AT&T Personal Cloud

I'm using AT&T Personal Cloud to transfer from LG Expressions to Samsung Galaxy. It will only transfer the received sms messages. the sent messages are left out. Can this be fixed?

Questions

24

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Accepted Solution

numbersync won't connect to the right phone

I've been dealing with ATT customer service on chat and the phone for over 6 hours now with no resolution. My husband and I each have our own phone number but both are managed under his ATT Access ID. I just got a new Samsung phone and am trying to numbersync my Samsung watch to it. It will only syn

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157

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Phone trade in

I received an email on 4/22/22 that my trade in phone had been received and process. I have heard nothing more nor received a payment. Approximately how long does this process take once they have received it? Thank you

Questions

42

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No network connection

There is a circle with a line through it at the top of the screen. I am unable to make or receive calls. No network connection.

Questions

372

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Accepted Solution

Official Solution

Android 12

I was wondering when the Android 12 software update will come out for the Samsung Galaxy A12?

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28

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At&t Samsung S22 Trade-in program required upgrade to unlimited

Ok, so I have a Galaxy S6 Edge that is still going strong. I saw the free S22 Trade-in program and thought this would be a great opp to upgrade my phone. I am on a family plan (3 phones) and was told that an unlimited plan for additional $30/month was required. I called and pre-ordered and confirmed

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16

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Accepted Solution

Samsung Galaxy S21 Ultra 5G. No Voice Calls. Incoming or OutGoing.

Folks.Please help. I have Purchased a Factory UnLocked. Samsung Galaxy S21 Ultra 5G. Model : SM-G998B/DS. It shows as Compatible hone on the List here.https://www.att.com/idpassets/images/support/wireless/Devices-Working-on-ATT-Network.pdf Today after Samsung Update. Data Works, Text Messages Wor

Questions

309

29

network compatibility

my phone device and model is on your list of eligible devices to work on the network but yet it does not work and nobody can help me or come to a solution.it is a samsung galaxy a12 .

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32

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s21 not making or reveiving calls

For the past 3-4 months or so I am having trouble making or receiving phone calls. Of course this happens just after the warranty is up on my phone. Sometimes a reboot works but I basically have to do it every time I try to make a call. I've also ran into the problem of calling someone, there's no r

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24

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Unlock my device

I requested to unlock my device to use it with another carrier, but it was denied. I already finished to pay the phone. Also, I finished to pay it more than one year ago.

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16

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S22 Ultra can't Make/receive calls

Text and internet work. Everything worked on E-sim till I tried dual sim, then I couldn't make/receive calls. New E-sim and same issue. Removed the physical Sim, same issue. Spent 5hrs st AT&T and they couldn't fix it. The Sim status is showing not complete in their system. Along with the last 3

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