
AT&T PREPAID
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Discuss all the Samsung devices available from AT&T.
14.4K
Accepted Solution
Official Solution
Do I use the packaging received with my S23 for the trade in of my old phone, or is that for returning the new phone if necessary?
Questions
161
4
0
Ongoing issue with poor CUSTOMER SERVICE for YEARS. In Feb 2023 I contacted ATT via chat with the goal to upgrade both phone and data plan. ATT stated in writing to expect a 4 minute wait. After 18 minutes James D. came on. James' communication was weak, full of errors. He refused to answer the ques
Questions
49
1
I'm trying to network unlock my galaxy tab a and I keep getting a message that my device is not an att device
Questions
21
1
0
Accepted Solution
Official Solution
My girlfriend lost her phone. We don't have an account together. Is it possible to find her device using my phone?
Questions
37
1
0
I have a S20Fe, I accidentally deleted the ENTIRE messaging thread between me a my contact, instead of just one message. Research I've done says to check Samsung, AT&T, or Google clouds. However, I can't find where the backed up messages are in any of these! In settings on my phone i went to acc
Questions
34
1
0
Why it show my s23 ultra will be here in march 10th!!! I preordered in the 2-16 . whats taking so long???
Questions
109
6
0
Trying to unlock phone but says my Gmail address isn't valid. Its an active useable email.
Questions
37
2
0
AT&T: Hello! How may I help you today? Me: unlock prepaiddevice Alejandra: Hi! My name is Alejandra. I'm happy to help! Let's get started. Me: need help unlocking my prepaid device Alejandra: I can tota
Questions
28
5
0
Accepted Solution
Official Solution
I have a Samsung A51 that needs to be set up for visual voicemail. My incoming calls are not going to voicemail.
Questions
44
1
0
When I play online games, my phone automatically switches to mobile data, causing my games to disconnect. I attempted to resolve the issue by disabling the setting that switches to mobile data when Wi-Fi isn't available, but this causes Wi-Fi to remain on even when I leave the area. I also tried tur
Questions
35
1
0
Learn how to setup or fix your device with step-by-step help.
Learn how to manage your AT&T PREPAID account, sign up for AutoPay, reset your password & more!
Ready to push the smartphone boundaries with the new Samsung Galaxy S23?
Why are customers unable to opt out of CPNI from ATT website? https://www.att.com/ecpnioptout/InitiateCPNIForm.action It keeps throwing the error message 'ECPNI0110: We're unable to find your account. Please call a representative at 1.800.288.2020' It really gives a feel that ATT intentionally
Questions
•
Wireless
1
0
0
I can't get any of my email apps to work with my email accounts anymore. I have tried Windows Mail and then Blue Mail and now Thunderbird and always get the same runaround - Can't recognize the login and password - maybe reset password-uh oh something is wrong -don't recognize that login and passwor
Questions
•
2
0
0
I really wish it was easier to deliver a compliment to your company regarding your employees, but it really is not easy at all. The survey I was sent asked me two questions regarding what my visit was for and then concluded. Nothing about the service given to me and my Google search provided no othe
Questions
•
Wireless
2
0
0
There are several OLD metal AT&T boxes located by the street between 856 and 846 Foxfire Drive, Lawrenceville, Ga in the River Oak Village subdivision. Last year, a car wrecked into these and damaged them badly. They are fallen over, ripped open, and VERY UNSAFE. They are not in use. How do I g
Questions
•
TV
3
0
0
Hello, I have a mailbox on sbcglobal.net. I am unable to log in on PC or on Android phone. I get this message: Something's gone wrong We may be having trouble with your connection. Connecting your device to Wi-Fi could help fix the issue or try again later. I have been unab
Questions
•
4
0
0
ATT: Please see where chat ended below. We had a family emergency and I'm just not getting back to this. Can we begin again discussing old email retrieval prior to 2006? I believe that I may have 2006 email, but not sure how much. (SBCGLOBAL.net account) Thank you in a
Questions
•
4
0
0
Accepted Solution
Official Solution
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
395
6
0
Accepted Solution
Official Solution
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
304
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
255
1
0
Accepted Solution
Official Solution
I keep getting an e mail saying as of March 16th my e mail will be locked out unless I update. Is this a scam? Also I tried multiple times to up date but the message always reads "there is a problem" and I can't go any further.
Questions
•
233
2