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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

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Change plan back

Last month I was unsure whether I was going to keep my service with AT&t or not so I got the cheapest plan available the 30 plan. Plan so I entered the pin number for a $40 plan because it was a plan I've always had but it didn't switch the plan for me! What do I do cannot answer,. L

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Help! Activation not working, Phone number shows reserved status

Facts:1. I ordered an 8GB Prepaid Promo Plan online and provided all the details to port my number from Google Fi to AT&T.2. Status of porting number shows as 'confirmed' on the ATT page.3. I have an iPhone 6S.4. Sim card arrived, inserted the sim card and did the *123.. for the $50 for activationPr

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Accidentally opened prepaid

What do I do if I accidentally opened a prepaid account today, and currently already have an active plan with my parents? Funds haven’t been paid since I haven’t received the SIM card, but I do not need this service, is there anyway to cancel before I get charged?

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Annual plan double data promo for existing customers

I see AT&T is offering double data on its $300 annual plan: 16gb a month instead of the usual 8gb. Will customers already on the annual plan start getting the extra data too? If not, can they switch to it at renewal somehow?

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About Discount

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15$ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30$ every month. I set up credit card prepayments but didn't get the deals I was promised.

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International Day Pass

Hi, I am in Poland and I want to add International Day Pass but after clicking on get started button the following text will show up: Hmm… Looks like there aren’t any active accounts on this user ID. Try logging in with another ID. You can also add an existing account to this ID. For refer

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Can I use Korean Samsung phone in the US?

I am currently in South Korea and going to move to the US next month. I have Galaxy A32, and I want to use the phone in the US. Samsung service center said I could use my phone in the US without unlocking the phone. Then can I use AT&T prepaid service with it?

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Can I have Lifeline and ACP account at the same time?!

I was initially a Lifeline customer but then switched to the EBB program when it was initially offered. At the end of that program, I was automatically switched to the ACP program; however, I noticed that my Lifeline discount was terminated when I was billed this month. Can I call AT&T Prepaid a

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Add high speed data

I'm on the 65$ plan and it comes with 22GB of high speed data. I have ran out can I buy more data?

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International service does not work

I traveled to Mexico under the assumption that the info about my plan having "unlimited messages in Mexico" was true. I have not been able to send messages except over wifi. I cannot connect to the network, make any calls or use my phone except via wireless. I even bought a $35 data plan that I was

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Buried Fiber in my front yard. Yard left in ruins.

How do I get AT&T to come fix my front yard? I have a corner lot in my neighborhood and AT&T recently finished laying fiber.  They fix most of the home's yards, but most we small.  My yard has three holes, with one being gigantic and right in the front.  They need to smooth i

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 • Internet

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How to connect Netgear Orbi and eero 6 routers to att fiber modem

Two modems one modem

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 • Internet

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Logging in to sbcglobal email

I've had no success logging in to my sbcglobal.net account. I've tried resetting my password, however when I answer the security questions correctly I get the message that it's wrong. There is no other option to recover password.

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 • Email

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Email loop

When I log in using my correct user name and password I’m in a continuous loop and it logs out before it connects to yahoo email. I was on the phone for over an hour and no one can help me. This is the only way I have to access my email.

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 • Email

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Landline out of order since before Christmas 2022

My phone has not worked since before Christmas and was bad before that. In November the service was so bad that I even bought a new phone thinking it was my equipment, not the line. I am still being charged for my full bill. Who can I contact to make a complaint about this. They keep telling me th

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 • Home Phone

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Digital VOIP call history

I want to view and print my Digital VOIP call history. NOT my cell phone history.

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 • Home Phone

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Sim card activation

I went to Att store in El cajon/Main street to activate my new card but there was a guy working said you should go to the store that you bought your phone and card. Nonsense!!

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 • Wireless

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

264

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Closing outdated versions of AT&T Yahoo mail. Is this a scam?

Received this email today. Is it a scam or should I click the link? Thanks This is to notify you we are closing all Outdated versions of our Mailbox as

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 • Email

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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