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The AT&T PREPAID plans and add-ons that meet your need.

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About Discount

When I joined at&t in September, I was told by the clerk at the store that I could be given a discount of 15＄ if I paid in advance, but I have not been given any discount yet. Until now, I have paid 30＄ every month. I set up credit card prepayments but didn't get the deals I was promised.

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International Day Pass

Hi, I am in Poland and I want to add International Day Pass but after clicking on get started button the following text will show up: Hmm… Looks like there aren’t any active accounts on this user ID. Try logging in with another ID. You can also add an existing account to this ID. For refer

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Can I use Korean Samsung phone in the US?

I am currently in South Korea and going to move to the US next month. I have Galaxy A32, and I want to use the phone in the US. Samsung service center said I could use my phone in the US without unlocking the phone. Then can I use AT&T prepaid service with it?

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Can I have Lifeline and ACP account at the same time?!

I was initially a Lifeline customer but then switched to the EBB program when it was initially offered. At the end of that program, I was automatically switched to the ACP program; however, I noticed that my Lifeline discount was terminated when I was billed this month. Can I call AT&T Prepaid a

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Add high speed data

I'm on the 65$ plan and it comes with 22GB of high speed data. I have ran out can I buy more data?

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International service does not work

I traveled to Mexico under the assumption that the info about my plan having "unlimited messages in Mexico" was true. I have not been able to send messages except over wifi. I cannot connect to the network, make any calls or use my phone except via wireless. I even bought a $35 data plan that I was

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Unable to purchase international daypass

I am on a trip oversea, and every time I am trying to purchase international daypass online, it tells me there is an error. I am a prepaid customer. So I try to speak to a customer service member, however, every time, when I finally make to the real human customer service and is told my waiting tim

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Hotspot Ping Spikes

I use a prepaid hotspot for my connection since I live in a rural area where cable is not available. I also do a lot of streaming and gaming. While im playing a game I get random lag spikes where everything will stop moving and then a few moments later (Edited per community guidelines) to where they

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Travel outside the US

I am traveling to Mexico. What add ins are available to purchase to use my phone in mexico

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Overseas Data Roaming

I'm leaving for Canada this Wednesday and the plan I bought now is ¥65 unlimited Max monthly plan. Do I need to buy a new plan with overseas data to ensure that I can access the internet in Canada?

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

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 • Internet

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

5

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

Questions

 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

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 • Wireless

5

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

299

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

281

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

273

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ONLINE ONLY

Get a bonus 5GB of hotspot data included

When you sign up online for our AT&T PREPAIDSM Unlimited plan—just in time for your holidays. Limited-time offer.

$50/mo.
After $15/mo. AutoPay discount. Reg. $65/mo.
AT&T may temporarily slow data speeds if the network is busy.
Limited-time offer. Online only. Req’s new line. Data applied within 10 days of activation and upon renewal. Taxes extra. Terms & restr’s apply. See offer details
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