Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

3.5K

(3500)
Multi Line Error

I just activated two phone lines on AT&T prepaid and tried to link them and got this error Error! This subscriber is not eligible to join your multi-line account.  Help please!

Questions

223

2

0

Accepted Solution

Official Solution

India roaming

I am pretty disappointed with AT&T. It seems like they don't have any roaming partners in India. I am unable to use the iPhone 13 in India with AT&T service even after paying international roaming plan for $45.. I remember they had a partner when I had the service last time. Verizon has it n

Questions

90

4

0

multi line invitation failing

While looking to lower my cost on my 5 AT&T phones I contacted the online chat in the beginning of June. I seen the 8gb plan had 8gb bonus data if you switched-activated before July 7th. I told her I wanted to switch my 5 post paid phones over and questioned her if the 8gb bonus was online only or i

Questions

297

13

Accepted Solution

Official Solution

Switched plans, now no mobile data

Getting "Hi, it's AT&T. It looks like you want to use data but have none available." message when connecting to network. I switched to $65 with auto pay discount, i confirmed my enrollment in auto pay. Shows $0.00 payment due and due date: now. APN settings are correct and I'm still using same p

Questions

52

2

0

Accepted Solution

Official Solution

How to cancel unused Prepaid plan Add-Ons

I have a Prepaid plan account. I accidentally bought an International Travel (Roaming) Add-One that I don't use. I haven't used the Add-On (I've never been to countries where prepaid roaming is supported since I bought it). The Add-On has not expired yet, but it'll expire in a few days. Is there

Questions

60

3

0

question

hi I will have a a trip from US to Canada, I don’t know how to buy a SIM to used in Canada. I want my SIM can you the data and can call or text. Thank you!

Questions

33

2

0

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Official Solution

Esim

I would like to purchase and esim to start prepaid service with AT&T can anyone help me??

Questions

60

2

0

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Official Solution

International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

Questions

63

8

0

Will my Korean Samsung S20+ work with a prepaid family plan in the US

I want to bring my Korean Samsung phone (S 20+) to the US (Michigan) and purchase a family plan to use mobile data and so on with my colleagues. I heard some of foreign phones are not supported by AT&T prepaid plans. Will it work in the US?

Questions

29

2

0

Accepted Solution

Official Solution

Roaming in Canada for extended period of time

My current prepaid AT&T plan “includes unlimited nationwide calls and messaging in and between the U.S., Mexico, and Canada”. I have heard a rumor that my usage outside of USA cannot exceed my usage within the USA. I am going to spend the majority of the next year in Canada. Can I use my phone w

Questions

95

4

0

No bars no connectivity-why was i sold a plan???

Prepaid an entire year after the first agent said no connectivity and his supervisor got on the line and said that was absolutely wrong and he promised there was good service at my address and data connectivity. Just drove over 300 miles in one day and a tank of gas$$$$ to find out there are ZERO BA

Questions

58

4

0

Why does it say my $45 plan card code has been used already?

Bought a $45 prepaid card and went to use it, when I did it said it has already been used. It hasn’t been used when I JUST scratched the code!

Questions

25

1

0

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