
Plans & Features
The AT&T PREPAID plans and add-ons that meet your need.
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Multi Line Error
I just activated two phone lines on AT&T prepaid and tried to link them and got this error Error! This subscriber is not eligible to join your multi-line account. Help please!
Questions
223
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Official Solution
India roaming
I am pretty disappointed with AT&T. It seems like they don't have any roaming partners in India. I am unable to use the iPhone 13 in India with AT&T service even after paying international roaming plan for $45.. I remember they had a partner when I had the service last time. Verizon has it n
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90
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multi line invitation failing
While looking to lower my cost on my 5 AT&T phones I contacted the online chat in the beginning of June. I seen the 8gb plan had 8gb bonus data if you switched-activated before July 7th. I told her I wanted to switch my 5 post paid phones over and questioned her if the 8gb bonus was online only or i
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297
13
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Official Solution
Switched plans, now no mobile data
Getting "Hi, it's AT&T. It looks like you want to use data but have none available." message when connecting to network. I switched to $65 with auto pay discount, i confirmed my enrollment in auto pay. Shows $0.00 payment due and due date: now. APN settings are correct and I'm still using same p
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52
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Official Solution
How to cancel unused Prepaid plan Add-Ons
I have a Prepaid plan account. I accidentally bought an International Travel (Roaming) Add-One that I don't use. I haven't used the Add-On (I've never been to countries where prepaid roaming is supported since I bought it). The Add-On has not expired yet, but it'll expire in a few days. Is there
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60
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question
hi I will have a a trip from US to Canada, I don’t know how to buy a SIM to used in Canada. I want my SIM can you the data and can call or text. Thank you!
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33
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Official Solution
Esim
I would like to purchase and esim to start prepaid service with AT&T can anyone help me??
Questions
60
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Official Solution
International prepaid plan
I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me
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63
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Will my Korean Samsung S20+ work with a prepaid family plan in the US
I want to bring my Korean Samsung phone (S 20+) to the US (Michigan) and purchase a family plan to use mobile data and so on with my colleagues. I heard some of foreign phones are not supported by AT&T prepaid plans. Will it work in the US?
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29
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Official Solution
Roaming in Canada for extended period of time
My current prepaid AT&T plan “includes unlimited nationwide calls and messaging in and between the U.S., Mexico, and Canada”. I have heard a rumor that my usage outside of USA cannot exceed my usage within the USA. I am going to spend the majority of the next year in Canada. Can I use my phone w
Questions
95
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No bars no connectivity-why was i sold a plan???
Prepaid an entire year after the first agent said no connectivity and his supervisor got on the line and said that was absolutely wrong and he promised there was good service at my address and data connectivity. Just drove over 300 miles in one day and a tank of gas$$$$ to find out there are ZERO BA
Questions
58
4
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Why does it say my $45 plan card code has been used already?
Bought a $45 prepaid card and went to use it, when I did it said it has already been used. It hasn’t been used when I JUST scratched the code!
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25
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