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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

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"Same price for everyone" is what the commercial says

Same price for everyone, so why can't I get the prepaid 1 year plan for $300. When you click additional details, this is exactly what it says.  " 12-Month Offer: Subject to change and may be discontinued at any time. Not available in AT&T stores. Service available for 360 days

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I accidentally changed my plan and my service is cut off now

I was trying to add one more line on my prepaid plan but my plan was changed and I don’t have service anymore. I paid like a few days ago so is there anyway I can bring it back? I contacted customer service but couldn’t get the phone call thru my number so I don’t know what to do now..

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Does ATT&T prepaid 16gb plan allow me to make calls to and from Mexico

I would like to know if my ATT&T Prepaid 16GB plan allows me to make phone calls from the US to Mexico and/or from Mexico to the US without further charges. Or must I purchase international calling? Thank you

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How can I activate the Sim card with prepaid card?

I bought Sim card and also "Prepaid $40 good for at&t prepaid wireless service 90-day expiration". I wanted activate the sim card but there's only option to choose connecting my credit card for paying every month. So I tried in "att.com/myprepaid" and "*888*pin number#" but both didn't work.

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Refund of international add on

I purchased the international add on before traveling over Christmas (to France, which is on the list of covered countries) It truns out not ALL of france is covered and the insular territories like Guadeloupe and Martinique are not covered despite being legally, parts of France. So when I arrived

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Prepaid SIM card plans with international data

Do any at&t prepaid SIM card plans offer international data ?

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Prepaid data plan vs post paid data plan

We recently switched from post paid to prepaid and noticed a degradation (cutting out) and throttling (slow). Is this normal? Given we were no where near the data limit, this seems surprising and annoying.

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389

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Roaming in Argentina

I live in Argentina most of the year and don't use my AT&T phone there. Occasionally I need to receive a text message from my bank to confirm operations. If I turn on the phone just for that occasion, is the roaming already established and charged until I return to the USA ? Thanks for your hel

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How soon do I have to activate the 12 month plan?

I want to buy this plan and switch to ATT prepaid but have a couple of months left on another plan. How soon is activation required?

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Geolocation problem

Hi i just got At&t prepaid plan sim in canada but from the time im using this sim in my phone. My phone location setting completely changed its showing united states instead of canada. I tried everything possible on internet to correct my location settings but in app store it says united state

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Can not open my yahoo att app to read emails

"something went wrong, try again later"

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 • Email

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transfering service

I have tried with no success to sign into my account with updated and correct user name, pass code etc. You then send the codes to my cell phone which is not receiving them and I am unable to talk with anyone to get service back on my phone. Check my records, Thank you for contacting AT&

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 • Wireless

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Does the Active Armor VPN work overseas?

I'm going to Europe and need a vpn. I am happy with the vpn on my phone at home, but will it work in the UK and Europe? Do I need to pay for a different VPN service?

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 • Wireless

1

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Billing issue with Att

Hello, I am having a major issue with ATT ongoing billing me for a service i don't have and never had installed. A technician came out to do so and couldn't. I have never once had ANY ATT service but you guys have passed my acct on to a bill collection service. I am pretty sure Att is becoming the b

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 • Internet

5

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Can't get voicemail messages

Always says you have no voicemail messages

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 • Wireless

5

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at&t email won't connect to pop account settings.

AT&T email won't connect to pop server acct. I have used outlook 2010 for years and changed this past summer to Outlook 365 with no problems.   I had to change my password and all I get when I try and connect is "Something went wrong and Outlook couldn't save your account settings." 

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 • Email

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

190

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

164

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

142

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ATT email ask me to update my email account

I keep getting this email from AT&T Email Desk???? asking me to click on a link to update my email account. Does anyone know if this is real or a scam to get me to click on the link???? Thanks Jerry

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 • Email

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