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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

3.5K

(3507)
Acp

My phone was stolen the number was on the ebb program which is now the acp I was trying to put my new number in place of that number how can I do that

Questions

30

1

0

International Roaming and Data for the UK

I have a prepaid unlimited account and wanted to know if anyone knows the best way to activate the International Roaming in the UK. It says to answer to the text received from ATT once in the UK or online through wifi. Anyone done this recently?

Questions

22

1

0

Accepted Solution

Official Solution

Stream Saver Feature

I recently logged onto my AT&T Prepaid online account and turned off the "stream saver" feature. However, after a few days I decided to turn it back on to save up some data. I noticed that the option was no longer available. Please note that I have not changed or added anything to my current pla

Questions

60

3

0

Accepted Solution

Official Solution

cancel my plan

Hey I unfortunately renewed the 40$ plan today. I thought I could also use the plan in Guatemala. I am staying in Guatemala from today till the 10th of august. Can you somehow please cancel my plan? Or put it on hold till the 10th?! 

Questions

129

1

0

Accepted Solution

Official Solution

Texting from AT&T Prepaid Online Account

Does AT&T Prepaid offer the ability to text someone from your online account? Often when at work it's easier texting with a PC than a cell phone. The objective would be to access my online account and send text messages as if from my cell phone. Thank you.

Questions

44

2

0

Accepted Solution

Official Solution

Activation for bring your own phone device SIM card

Would like to know how to activate my bring your own phone device SIM card I have a $45 plan

Questions

40

2

0

Activating phone with prepaid card

Have a new phone & trying to activate it with a $75.00 card. I put in all the information as required, selected a plan and then at the drop down menu where you put in the PIN for Prepaid card it won't accept. says it should be a 10 or 13 numbered pin and the one I have is 12 numbers. I get stuck

Questions

26

1

0

8GB instead of 16GB for $300/yr prepaid plan

I am a primary care provider and have already had so much difficulty getting this service started after already spending a total of 5 hours both on the phone and in person, and after being told to present to an in person store and present my social security card to finally port my number and start m

Questions

118

8

0

Wrong plan in account: 8GB instead of 16GB $300/year prepaid plan -- Now I can't get status on my case number!

For the time being we will ignore the HOURS over DAYS of calls, chats, and visits to the local AT&T store to get my service ported... I signed up, on line, to have my phone number ported from Red Pocket to AT&T (in part due to the service benefits I had heard about...hah!) After many hou

Questions

142

14

Accepted Solution

Official Solution

No internet connection using 65$ prepaid plan hotspot

Hi, Yesterday we bought a 65$ unlimited text talk data prepaid card. And we are trying to setup a mobile hotspot for multiple phones. Setting up the hotspot is giving no issues, but when connecting with another phone android or iphone it says connected but without an internet connection. We have tr

Questions

40

2

0

Accepted Solution

Official Solution

Is international add-on supported in India?

Hello I am traveling to india and bought the international add-on , It is not working. I do not know if this is supported for india ? No option to reach ATT. Frustrating Thanks for your help

Questions

181

10

0

Accepted Solution

Official Solution

Can't find Stream Saver?

This information is everywhere: "Here’s how to turn Stream Saver on or off: Go to AT&T PREPAID. Select Feature Settings. Turn Stream Saver Off or On. Select Save Changes. Wait five minutes and restart the device to update it" But there is no stream saver

Questions

26

1

0

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