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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

3.6K

(3519)

Accepted Solution

Canadian Traveller Looking for short-term internet e-sim plan

I'm a Canadian traveller going to visit US next week. Canadian providers offer roam service at $12/day, which is too expensive. Are there any short-term plans I can use while I am in the US? I have an iphone 12 and I am currently using Fido provider in Canada. I don't really need text and call se

Questions

30

2

0

16GB, 12-month plan rollover data?

As was officially confirmed in another thread, the 16GB, 12-month plan shows up as 8GB + 8GB bonus on the account when activated. This is not how the plan is listed, where it just simply states "includes 16GB high speed data" (doesn't say anything about a base and bonus amount). So as long as the mo

Questions

102

4

0

Galaxy 4 watch

Is there a separate plan or does it use Hotspot or share data with phone

Questions

12

1

0

AT&T DataConnect Data Removed but billed me for the month

I received a confirmation that I was billed 34.99 last 8/9/2022. But I wasn’t been able to access the internet. I thought it was just down. But after 4 days I checked my account. It says I was billed but my status was “pending”. I called the AT&T customer service number.. after and hour and hal

Questions

35

10

0

Wrong plan in account: 8GB instead of 16GB $300/year prepaid plan -- Now I can't get status on my case number!

For the time being we will ignore the HOURS over DAYS of calls, chats, and visits to the local AT&T store to get my service ported... I signed up, on line, to have my phone number ported from Red Pocket to AT&T (in part due to the service benefits I had heard about...hah!) After many hou

Questions

180

15

Prepaid Hotspot

I think that is pretty crappy that your company is still advertising the$55.00/100gb prepaid option as your on hold waiting for a rep and also at walmart when you buy a refill card that specifically says$55.00/100gb of prepaid Hotspot data, but yet they won't honor it! Nor will they try to make it r

Questions

15

0

0

Accepted Solution

Official Solution

16gb Per Month? Unlimited Talks with Anyone?

I'm not sure whether it's 16g per month or 16g in a year, and whether I can talk to everyone or only at&t users

Questions

31

2

0

Accepted Solution

Official Solution

Plan change before previous plan finished

I changed my plan, but I started my last plan for one week, and now my last plan can't use. I also need to pay for the present plan. Because when I started my card, the assistant said I can changed plan whenever before my plan finish, the plan I changed will take effect in next month. So I changed,

Questions

58

1

0

How long do I need to activate when I port in the number?

I port in the number to ATT. However, I still want to use my old plan from the service provider that I'm porting from until the old plan expires. How long do I have before activating the AT&T SIM card and closing up my old account?

Questions

28

2

0

Accepted Solution

Official Solution

Getting an E-sim before receiving the physical sim card for the 12month prepaid plan

Hi, I am currently living outside of America but I plan on going back soon. I was hoping to start the 12 month prepaid plan with at&t but would like to get the plan activated before landing in America. Would it be possible to get a E-sim for the new plan before receiving the physical sim card?

Questions

25

1

0

Accepted Solution

I want to sign in my prepaid account outside U.S.

My family and I were visiting Oregon for one month, so I got two prepaid for me and my mom. Now I am back to Taiwan and I want to cancel my prepaid services, but I cannot sign in the prepaid account, and I cannot receive text messages for the temporary passwords. I cannot find someone to chat either

Questions

23

1

0

Plan

Switch my prepaid plan to the ebb plan online now

Questions

30

3

0

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