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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

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Wifi calling

Hi, I am on At&t prepaid plan and I use iPhone 14 pro max.I am currently overseas and before traveling I wanted to make sure I would still receive calls on my US phone number while being overseas, so I activated the wifi calling and tried it by switching to airplane mode and being connected to

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plan

is it acceptable to switch from $.35 plan to $30/month as necessary?

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$2 daily prepaid plan

Why At&t changes my prepaid plan rate from $2 daily to $3 daily without any Notices and permissions?

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Transfer at&t prepaid cell phone number to New device.

Been on hold or transferred for hours, I need my account number and transfer PIN. Please any assistance appreciated.

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Changing my phone number

Changing my phone number

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Apple 12 mini switch to the prepaid card

I see my apple cell and the internet on the same page from your site. Can AT@T separate my cell bill and my internet before switching the normal cell to the prepaid card? My budget is tight since I'm handicapped now. 

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I have a prepaid hotspot with the 100gb package can I pay my service early and get data refreshed?

Haven’t had internet in a while so used my first month hotspot very quickly and would like to pay my service and activate it immediately. Live chat does not work just says loading and my account information just says pay bill

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Prepaid plan

Hello I’m a T-Mobile client and want to switch to AT&T to the 16gb prepaid plan for ($300) anual price. I want to know if there’s any international roaming caps for this plan. I will be traveling to Mexico for a couple months and I don’t want to get interruptions on my service for goin

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AT&T Store staff chose the wrong prepaid plan for me

Yesterday, my wife and I went to an AT&T corporate store to switch our post paid wireless plan to a prepaid wireless plan ($30 5GB). A guy at the AT&T store helped us. Unfortunately, he chose the wrong plan ($35 2GB) for me and I didn't realize that until I returned home later. And I have al

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Prepaid plan international service add on

Why is canada not listed as a select country in This List?                                         

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Incorrect caller ID on calls to India

I have international calling activated in my account. Since last few weeks, whenever I call India (used +91 prefix) the person I call gets incorrect caller ID (starting with +91) instead of my US number. Also the call voice quality is terrible. I have to disconnect and call back again few times befo

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 • Wireless

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VISA Reward Cards Expired

It makes no sense that AT&T VISA Reward Cards have expiration dates. The money on them was our incentive for getting AT&T, but we just realized that the cards expired a week ago -- even though checking their balances by phone reveals they still have balances on them that we cannot access. I

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 • Internet

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Pool Phone Requirements

As part of our HOA, we have a neighborhood private pool that requires a phone line be established for 911 emergency calls. This is a requirement (I assume) by the City of Austin, where this pool is located. Can anyone direct me where I can go to find out exactly what the requirements are for this ph

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 • Home Phone

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I'm not recieving phone calls from 402 area code

The caller is NOT even given the option to leave a message. The call is not showing in my 'missed' calls log. I have a S21 Ultra which is a replacement for another S21 Ultra in Jan 23. AT&T store could not fix the problem and said to order another S21 Ultra...

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 • Wireless

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No longer showing read receipt in text

HI, My boyfriend and I both have the Samsung Galaxy S22+.  After he did the upgrade this weekend, neither one of us see or have the notifications of Delivered, read, etc.  We have not changed our settings, and they all show that we should be getting them 

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 • Wireless

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email account hacked

My email subaccount ([email scrubbed]) has been hacked. I know this because several people have received emails supposedly from me (that I did not send), asking them to buy gift cards on my behalf.  I have not received any emails for the last 2 days on this subaccount.    I have alre

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 • Email

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I what to buy a gateway

I want to buy a gateway to replace my 2Wire 198. Is that possible, and will AT&T configure it to my current internet service?

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 • Internet

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The S23 is here for 2023! - Check out the latest Galaxy Smartphone from Samsung!

Spice up your chakra with The Samsung S23 Ultra Let's get to it. New phones mean new hardware and software to boot. One of those features is Advance Night Photography for epic night shots! Not just that, the main camera is something to talk about with its 200 MP (Wide) lens, leaps from its predeces

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 • Wireless

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Cancel a Line on my account

I have paid off all phones on my account and would like to cancel one phone permanently. Can you explain how to do this?

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 • Wireless

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can't ACCESS my old SBCGlobal.net Email that i haven't used over 10 years

I tried to login on here but it says it's can't find it but my old Facebook account shows that it has been linked to an sbcglobal.net email. im having trouble finding it here or any information. since my dad was the one who made the account for me when I was very young. it's been about over 15 years

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 • Email

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