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Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

3.5K

(3509)
AT&T DataConnect Data Removed but billed me for the month

I received a confirmation that I was billed 34.99 last 8/9/2022. But I wasn’t been able to access the internet. I thought it was just down. But after 4 days I checked my account. It says I was billed but my status was “pending”. I called the AT&T customer service number.. after and hour and hal

Questions

33

10

0

Wrong plan in account: 8GB instead of 16GB $300/year prepaid plan -- Now I can't get status on my case number!

For the time being we will ignore the HOURS over DAYS of calls, chats, and visits to the local AT&T store to get my service ported... I signed up, on line, to have my phone number ported from Red Pocket to AT&T (in part due to the service benefits I had heard about...hah!) After many hou

Questions

162

15

Prepaid Hotspot

I think that is pretty crappy that your company is still advertising the$55.00/100gb prepaid option as your on hold waiting for a rep and also at walmart when you buy a refill card that specifically says$55.00/100gb of prepaid Hotspot data, but yet they won't honor it! Nor will they try to make it r

Questions

11

0

0

16gb Per Month? Unlimited Talks with Anyone?

I'm not sure whether it's 16g per month or 16g in a year, and whether I can talk to everyone or only at&t users

Questions

26

2

0

Accepted Solution

Official Solution

Plan change before previous plan finished

I changed my plan, but I started my last plan for one week, and now my last plan can't use. I also need to pay for the present plan. Because when I started my card, the assistant said I can changed plan whenever before my plan finish, the plan I changed will take effect in next month. So I changed,

Questions

55

1

0

How long do I need to activate when I port in the number?

I port in the number to ATT. However, I still want to use my old plan from the service provider that I'm porting from until the old plan expires. How long do I have before activating the AT&T SIM card and closing up my old account?

Questions

26

2

0

Accepted Solution

Official Solution

Getting an E-sim before receiving the physical sim card for the 12month prepaid plan

Hi, I am currently living outside of America but I plan on going back soon. I was hoping to start the 12 month prepaid plan with at&t but would like to get the plan activated before landing in America. Would it be possible to get a E-sim for the new plan before receiving the physical sim card?

Questions

23

1

0

Accepted Solution

I want to sign in my prepaid account outside U.S.

My family and I were visiting Oregon for one month, so I got two prepaid for me and my mom. Now I am back to Taiwan and I want to cancel my prepaid services, but I cannot sign in the prepaid account, and I cannot receive text messages for the temporary passwords. I cannot find someone to chat either

Questions

22

1

0

16GB $300/year Prepaid plan retail locations

The website claims this online only plan is “Available online and participating retail locations.” What are the participating locations near zip code 22407? Not a single human I have spoken to in person or over the phone has ever heard of this plan. I’d love to speak to someone face to face who can

Questions

135

15

Plan

Switch my prepaid plan to the ebb plan online now

Questions

29

3

0

ZTE Velocity (MF923)

I am from Germany, and will be traveling to the USA for 2 weeks in November. There I need a wifi hotspot. In previous chats with you I have already found out that my device Velocity MF 923 will work. There is a Data Plan here with 25 GB and 45 GB. But what I never asked before: if I want to buy su

Questions

20

2

0

Accepted Solution

Official Solution

Data not working

I recently activated a Prepaid SIM, but I cannot Seem to get the Mobile Data working. Does it Take time or is there a Trick to get it to Work?

Questions

126

1

0

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