Plans & Features

Plans & Features

The AT&T PREPAID plans and add-ons that meet your need.

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Issues with joining multi line account

I pretty much got invited to join a multi line account I accepted then for some reason it switched me over to my own account and now I can’t accept the invite again bc it says I need to wait 30 days how do I fix this?

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47

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error when accepting multi-line invitation

I got an invitation to join a multi-line account but everytime I click on agree terms (accepting invitation), it states there is "an error when accepting invite". I know the main person's account who invited me has enough balance, so I don't see what the issue could be. So how do I resolve this prob

Questions

139

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Multi Line Error

I just activated two phone lines on AT&T prepaid and tried to link them and got this error Error! This subscriber is not eligible to join your multi-line account.  Help please!

Questions

213

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Wanting to add my daughter to my multi-line account but she has tmobile

How do I add my daughter's phone to my multi-line account if she currently has tmobile? Will it cost anything or change my bill due date?

Questions

9

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Accepted Solution

India roaming

I am pretty disappointed with AT&T. It seems like they don't have any roaming partners in India. I am unable to use the iPhone 13 in India with AT&T service even after paying international roaming plan for $45.. I remember they had a partner when I had the service last time. Verizon has it n

Questions

27

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multi line invitation failing

While looking to lower my cost on my 5 AT&T phones I contacted the online chat in the beginning of June. I seen the 8gb plan had 8gb bonus data if you switched-activated before July 7th. I told her I wanted to switch my 5 post paid phones over and questioned her if the 8gb bonus was online only or i

Questions

275

13

Accepted Solution

Official Solution

Switched plans, now no mobile data

Getting "Hi, it's AT&T. It looks like you want to use data but have none available." message when connecting to network. I switched to $65 with auto pay discount, i confirmed my enrollment in auto pay. Shows $0.00 payment due and due date: now. APN settings are correct and I'm still using same p

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32

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Accepted Solution

Official Solution

How to cancel unused Prepaid plan Add-Ons

I have a Prepaid plan account. I accidentally bought an International Travel (Roaming) Add-One that I don't use. I haven't used the Add-On (I've never been to countries where prepaid roaming is supported since I bought it). The Add-On has not expired yet, but it'll expire in a few days. Is there

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45

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question

hi I will have a a trip from US to Canada, I don’t know how to buy a SIM to used in Canada. I want my SIM can you the data and can call or text. Thank you!

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29

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Accepted Solution

Official Solution

Esim

I would like to purchase and esim to start prepaid service with AT&T can anyone help me??

Questions

31

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Accepted Solution

Official Solution

International prepaid plan

I am in Panamá and am unable to connect to any towers or use my phone! I have purchased the international plan. Can someone please help me

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45

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Will my Korean Samsung S20+ work with a prepaid family plan in the US

I want to bring my Korean Samsung phone (S 20+) to the US (Michigan) and purchase a family plan to use mobile data and so on with my colleagues. I heard some of foreign phones are not supported by AT&T prepaid plans. Will it work in the US?

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21

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