
Phones, Tablets & Devices
The phones, tablets & devices that keep you connected with AT&T PREPAID.
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Connection Problem or Invalid MMI Code
Apparently my sim card is active (paid fee on phone on and they said it was active), but when I open the phone up I get a 'Connection Problem or Invalid MMI Code', prompted to 'Sign in to network: AT&T' but when I try to sign in I then get invalid web page, and can't make or receive phone calls
Questions
22
7
0
Lenovo Flex 5G has no service to connect to network with e-SIM
Hi all, What happened to my device Lenovo Flex5G has no service with e-SIM? It can download e-SIM profile successfully, Can you check it for me? I checked the device FW is ATT. What's the problem on my device or is AT&T service problem?
Questions
9
1
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Why does my device meet all the requirements but still can't be unlocked?
I'm trying to unlock my prepaid device but the system says it can't be unlocked. It does not specify a reason why it can't be unlocked, just states that it can't be. Please help me?
Questions
27
4
0
Getting a busy signal or call ended screen when calling some phone numbers
Hi, When I call a doctors office or a credit union I get a busy signal or I see a call ended screen after dialing the number. I have tried to call at different locations and still have the same result. When I use a different phone I am able to place the call. I know I am dialing the correct numbe
Questions
19
3
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problem with device unlock app
I have a sansung a12 when I open the device unlock app, only the white screen remains and it does not show any options
Questions
37
9
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Accepted Solution
How can i cancel my AT&T Prepaid SIM card?
So I've recently moved abroad and no longer need my AT&T Sim card. I've already stopped all payments, so is it automatically canceled? I can't call internationally, so I am having difficulty contacting AT&T for support.
Questions
22
2
0
Closed
AT&T Locking my unlocked phone
I purchased a GSM unlocked phone from Apple. I Used in on Verizon prepaid for a while and switched to ATT Gophone prepaid for a few months. I relocated and ATT does not have cell service where my home is. I tried to switch back to Verizon but it is now locked to ATT. They wont unlock it until Ive be
Questions
7.9K
24
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Using same Sims card in new phone ?
I want to use my AT&T 5G prepaid Sims card in my new Samsung galaxy AO3s ?
Questions
26
4
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ATT blacklisted my phone
I got a new iphone, my old iPhone, that I paid for in full, I gave to my daughter. After about three days, ATT, blocked the device from the network. WHY? The phone was not reported lost or stolen.
Questions
48
5
0
No way to replenish prepaid hotspot device bc can't sign in
Recently purchased your hotspot device but cannot replenish, sign in to account, or explain to MIL how to sign in to account. (MIL is in relatively remote area/Okanogan County, WA, not serviced by any internet or phone carrier, so we thought we'd try this and it works well enough to stick with it. F
Questions
19
1
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Data usage on hotspot
Using a Hot Spot. It seems to be running data when I'm not on or consuming a lot of data. I have downloaded my usage history and can't possible see how I would use 15 gb a day. Not a gamer or streamer. It's running in the morning before I ever get up and in the night. I turn it off when I'm not usi
Questions
13
1
0
*#*# USSD activate SIM CARD CODES
I would like to activate SIM CARD by star one two three method
Questions
23
1
0
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