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What name brand outdoor camera is used on the digital life system?

Anybody know what name brand outdoor camera they use on the digital life system? Mine is missing the back cover where all of the info should be. It was evidently removed by the tech that installed it.

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How do I connect my wireless cameras?

I have wireless cameras how do I connect them to my att internet or can they be connected?

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Can I retrieve a video that I deleted from my camera?

can I retrieve a video that I deleted?

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What do I do with my equipment when I'm moving?

I am moving what do I do with my equipment?

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Why is at&t taking money out of my account without my permission

I never gave permission for at&t to automatically take money out of my bank account I maybe the account holder but I never once have paid my phone bill with my debit card I don't pay the bill because I am not the one using the phone service I have had internet in the past and paid it with my card tw

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Can I program my alarm to shut off each morning at 4:00am?

Hello, I would like to set my alarm to shut off each morning at 4:00am. Is this possible or do I need to do it manually each day?

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How can I set up text notifications?

I am not receiving text notifications when I have an alert. How can I set this up? I've added this to the contacts part of the app and it says that " this contact is in process of being verified and may not receive messages.

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Additional camera

I’m a tried and true AT&T customer and have been for the last twenty years (Cingular). I worry that they are going to phase out the Digital Life home security/Automation part of the business as I’m not seeing any investment or new rollouts. I’ve gotten so spoiled with all the automation at my fi

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Inherited System, No Service

I bought a property and it came with DigitalLife. Without subscribing to the monitoring service, can I continue to use the system for local alarms? It hasn't been armed, what if I arm it and accidentally triggered the system? How will I know or set the PIN to disarm it? Or does the PIN for disarming

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Pre-Existing Digital Life Equipment - RIP IT OUT AND GO SOMEWHERE ELSE!

So, we purchased a home with a Complete Digital Life Package. The seller had it installed not too long ago (Less Than A Year). The Seller and I have tried and tried to transfer the service to no avail. They said, "He cancelled the service" and we had to "reactivate the service" to transfer it. We tr

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App content designation

What designation would Spotify fit for content blocking?

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Code MCK

How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code.  Samsung tells me that they

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Telephone pole relocation

Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they

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Not Receiving Emails

Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum.  Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is

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former employee discount

What discount and pricing options are available for former employees?

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Someone used my name and address for a phone line. how do i file a fraud claim.

Someone has used my name, address and email address to set up a new phone. number is 515-664-4089.  Please shut off this phone immediately.   I have no idea who did this.  It is not me and I have no intention of paying any of the charges that are incurred. Please let me kn

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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