

Other
Additional DL questions or concerns.
1.6K
Pinned posts
No conversations found!
Accepted Solution
Official Solution
Need help to remove digital life equipment left by previous homeowner
The previous owner left some digital life equipment in our new house. See photos. How do we remove it? Don’t see screw to remove the white box. Can you tell me where it is? Also the plug in last 2 pics is hard-wired into an outlet, I believe. Do I jus have an electrician come out to remove? Thank yo
Questions
576
4
Replace and add additional outdoor cameras for Digital Life
Where or how can I purchase additional cameras for my Digital Life system? One of my outdoor cameras no longer works.
Questions
104
5
0
master keypad is tempered
what does it mean? I changed the batteries in the master keypad and after that it says that the master keypad is tempered
Questions
51
1
0
Closed
How to contact Digital Assistance Center?
I have a problem that's trying to be resolved and AT&T opened up a case for me a week ago. I haven't heard back yet and am having a hard time contacting them.I have my ticket number.Do they have an email or some easy way (not phone) that I can get a hold of them?Thanks.
Questions
5.7K
1
0
Closed
Was is the physical address of AT&T Digital Life?
I am filing a complaint with the BBB and this information is required.
Questions
2.6K
15
Phone number
I have Att Digital Life alarm system. I’m looking for a phone number. Can anyone help? Thanks
Questions
155
2
0
Where do I order additional Digital Life yard signs and window stickers?
As subject states: Where do I order additional Digital Life yard signs and window stickers? Anyone? TIA.
Questions
1.2K
4
0
Closed
AT&T Digital Life: Has anyone had a *good* experience?
We're set to have a fairly extensive AT&T Digital Life system installed in about a week (five cameras, four door locks, two smoke alarms, two thermostats, etc.). Since I've had some time between my initial purchase and the actual installation, I of course have done some research. In doing so, I've b
Questions
3.3K
23
0
Accepted Solution
Official Solution
Welcome Digital Life customers!
Hello and welcome Digital Life customers! We're happy to see you on AT&T Community Forums! If you have any questions about your Digital Life product or service, please feel free to post it here using the "Ask a question" button, and our community will be happy to help.
Questions
33.9K
50
0
Be the first to reply
App content designation
What designation would Spotify fit for content blocking?
Questions
•
Wireless
2
0
0
Code MCK
How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code. Samsung tells me that they
Questions
•
Wireless
2
0
0
Telephone pole relocation
Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they
Questions
•
Home Phone
3
0
0
Not Receiving Emails
Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum. Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is
Questions
•
2
0
0
former employee discount
What discount and pricing options are available for former employees?
Questions
•
Internet
2
0
0
Someone used my name and address for a phone line. how do i file a fraud claim.
Someone has used my name, address and email address to set up a new phone. number is 515-664-4089. Please shut off this phone immediately. I have no idea who did this. It is not me and I have no intention of paying any of the charges that are incurred. Please let me kn
Questions
•
Wireless
4
0
0
Trending Accepted Solutions
Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
Questions
•
Home Phone
620
4
0
Accepted Solution
Official Solution
High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
Questions
•
Internet
408
6
0
Accepted Solution
Official Solution
U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
Questions
•
Internet
315
2
0
Accepted Solution
Official Solution
Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
Questions
•
Internet
304
2
0
Accepted Solution
Official Solution
I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
Questions
•
Wireless
275
1
0
Frequently Asked Questions
Looking for the new Samsung Galaxy S23, Samsung Galaxy S23+ and Samsung Galaxy S23 Ultra? We've got what you want!
Whether your gift was bought from us or is a compatible and unlocked device, we can help you set up that new gift and get you connected!
Learn how to troubleshoot CARE CODE error messages, fix login issues and a more secure way to access your AT&T mail service.
We have all you need to ensure your service is not interrupted.
Have you ordered a new device or traded in an existing device? Have you scheduled an installation appointment?
We can help you fine the status of that order, that appointment and more.
Fraudsters can try to take advantage of you by phone, email, text or social media. Please remember that AT&T will never ask you to send us your personal or account information via email or text message.
We can help you manage your account, transfer billing responsibility, understand your bill, and more.
We have the answers to most of your frequently asked questions.
Shop the way you want
Free shipping & returns
Shop online with free shipping and returns.
Same-day pickup
Order online and pick up in-store or curbside today. Subject to availability.
Same-day delivery
Get same-day delivery with optional expert setup. Subject to availability. Select areas only.
Live shopping assistance
Get help picking out the perfect device and plan with a live virtual expert.