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Need help to remove digital life equipment left by previous homeowner

The previous owner left some digital life equipment in our new house. See photos. How do we remove it? Don’t see screw to remove the white box. Can you tell me where it is? Also the plug in last 2 pics is hard-wired into an outlet, I believe. Do I jus have an electrician come out to remove? Thank yo

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Accessing my site

How can I access my site

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Replace and add additional outdoor cameras for Digital Life

Where or how can I purchase additional cameras for my Digital Life system? One of my outdoor cameras no longer works. 

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master keypad is tempered

what does it mean? I changed the batteries in the master keypad and after that it says that the master keypad is tempered

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How to contact Digital Assistance Center?

I have a problem that's trying to be resolved and AT&T opened up a case for me a week ago. I haven't heard back yet and am having a hard time contacting them.I have my ticket number.Do they have an email or some easy way (not phone) that I can get a hold of them?Thanks.

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Was is the physical address of AT&T Digital Life?

I am filing a complaint with the BBB and this information is required.

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Phone number

I have Att Digital Life alarm system. I’m looking for a phone number. Can anyone help? Thanks

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Where do I order additional Digital Life yard signs and window stickers?

As subject states: Where do I order additional Digital Life yard signs and window stickers? Anyone? TIA.

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AT&T Digital Life: Has anyone had a *good* experience?

We're set to have a fairly extensive AT&T Digital Life system installed in about a week (five cameras, four door locks, two smoke alarms, two thermostats, etc.). Since I've had some time between my initial purchase and the actual installation, I of course have done some research. In doing so, I've b

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Welcome Digital Life customers!

Hello and welcome Digital Life customers! We're happy to see you on AT&T Community Forums! If you have any questions about your Digital Life product or service, please feel free to post it here using the "Ask a question" button, and our community will be happy to help.

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App content designation

What designation would Spotify fit for content blocking?

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Code MCK

How can I get the MCK code. For a change, those of at&t become those who do not know of the existence of that code. I bought the phone on ebay when I put my company's sim in it it asks me for the MCK code I called at&t and they don't know about that code.  Samsung tells me that they

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Telephone pole relocation

Hello, We currently have an AT&T telephone pole at the end of our driveway in St. Louis, MO. It lies directly between our driveway and our neighbor’s and we are both in the process of remodeling our driveways. The contract company has let us know that there is an issue with the pole and they

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Not Receiving Emails

Dear Forum, First, why does AT&T/yahoo NOT have a customer service help email address? It would be better than having an open forum.  Recommend having a customer help email and Frequently asked questions section. Also, drastically need to update the trouble shooting section as it is

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former employee discount

What discount and pricing options are available for former employees?

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Someone used my name and address for a phone line. how do i file a fraud claim.

Someone has used my name, address and email address to set up a new phone. number is 515-664-4089.  Please shut off this phone immediately.   I have no idea who did this.  It is not me and I have no intention of paying any of the charges that are incurred. Please let me kn

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Report outage

Is there any way to report an outage on a landline besides staying on hold for an hour or more??

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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS

Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei

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U-Verse and Internet (Fiber)

We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $

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Equipment REturn

Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores.  I don't have a car to get to one.

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I need to get my old iPhone that I sold unlocked.

I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.

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