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Additional DL questions or concerns.
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Moved and want to start digital life service
I’ve moved into a new home with Digital Life home security set up and I can’t find a way to get ahold of someone to figure out how to set it up in my name. Can anyone help?
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damaged property
When I had my alarm installed my property was damaged by one of your installation guys, I need to know who can I contact about getting my property repaired.
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Monitored smoke detector options
I need to add monitored smoke detection to my home. After speaking with a Digital Life representative today and searching online:Is it accurate that AT&T Digital Life no longer offers monitored smoke equipment and/or services?If "yes" to #1, what 3rd party equipment options can I purchase to integra
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Att digital life security
Is there a reason why att is not investing more into this service? They used to have the best system out there. Best automations. Now you can’t even get a smoke alarm? (Edited per community guidelines) I’ve been with them for 7 years and feels like the service is just dying away.
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Does Anyone Have a Digital Life Smoke Detector to Sell
Hi All, I recently got AT&T Digital Life when I purchased a new home. I am looking to add smoke detectors to my system but AT&T no longer sells them. I was informed that f I purchase them from a third party, AT&T will install and monitor them. I cannot find them anywhere. If an
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Can an employee please help me cancel my digital life membership? Disappointed
I have called and waited for hours ....... hours to speak to a representative to cancel my membership but no one picks up the phone. Can an employee please help me cancel this already
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I'm not able to log in to my DigitalLife account
This has been happening for the past 3 days. App won't work to log in, and neither will trying to get to it by a browser. I'm fed up with this nonsense. Yesterday I waited 37 minutes for someone to answer the phone. I've been holding for 26 minutes already to try to get some help. This is so unprofe
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Bundling Discount with AT&T Digital Life?
Is there any monthly discount for having the "AT&T Digital Life" as well as have AT&T Internet, AT&T Digital Home Phone and DirectTV Now? I ask because I would switch to this in a heart beat to keep everything together, but I currently have Simplisafe Home security.... and there most premium package
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Any updates on what will happen to Digital Life
Has anyone heard or received any info. specific to what will happen to Digital Life?
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Accepted Solution
Official Solution
Removing existing equipment
I purchased a house and the previous owners had ATT digital installed. I do not have ATT service anymore. What can I do to get ATT to remove the old equipment and uninstall the wires in my house?
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Credit
Just placed an order for new service and 2 phones was turned down!! Said something in my credit history! I carry an 810 score with a clear credit history!!! What the heck! Makes me never want to do bussiness with AT&T wireless.
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Wireless
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Not getting notice of call waiting
My phone doesn't give any sound or notice of calls waiting when I am on the phone talking.
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Wireless
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Phone incorrectly disconnected
I have a small business plan. I signed up to renew a contract last October. However ATT didn't implement the new plan and started charging me more than double. I called in about 2 months ago and was told by the agent that it shows my plan was confirmed but not implemented. I will have a new plan wit
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Home Phone
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Poor customer service
We have been with your company for at least 8 years and pay over $200 a month. In that time we have always had the next up plan where we can trade in our phones after a year and upgrade. When we upgraded our phones last year we did not change anything on our plan. When we went to our local ATT store
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Wireless
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Cannot stay logged in to iPhone AT&T Uverse App
I seem to be required to log into the iphone AT&T Uverse app every time I open it, even though I specified that I want to stay logged in.
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Wireless
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App content designation
What designation would Spotify fit for content blocking?
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Wireless
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Trending Accepted Solutions
Accepted Solution
Official Solution
Report outage
Is there any way to report an outage on a landline besides staying on hold for an hour or more??
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Home Phone
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High Speed Internet Down SIX DAYS - Neighborhood Outage - NO PROGRESS
Our high speed internet has been down 6 days with no progress. It is an area outage. Multiple calls to "repair" from me and neighbors and we are promised each time that it will be fixed in 24 hours. No updates at all. We've been promised escalations - NO RESULTS. Spectrum trucks are all over the nei
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Internet
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U-Verse and Internet (Fiber)
We are thinking of dropping U-Verse and going solely to the streaming platforms. Right now, we are bundled with U-Verse and Internet but thinking of just using AT&T for the internet. Does anyone know if our internet price will increase since it wouldn't be bundled with cable too? We are paying $
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Internet
315
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Equipment REturn
Does anyone have a physical ATT address to return equipment? I called and texted but they said the only way to return was FEDEX/UPS Stores. I don't have a car to get to one.
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Internet
304
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I need to get my old iPhone that I sold unlocked.
I need to get my old iPhone that I sold unlocked. I do not want to unlock my new iPhone.
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Wireless
275
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