Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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AT&T and South African MTN

Hello. I would like to ask that if I bought an AT&T cellphone and used my South African MTN network provide, would it work? Back in my country I requested they open a roaming service for me and currently my said "MTN Simcard" is Roaming on AT&T. 

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5G connection slower than 4G LTE

I just got a Pixel 6a which is 5G capable less than a week ago. I live in Zip 74137 and my 5G speeds are generally around 0.50 up and around 25 down.  That's worse than the Note 8 using 4G LTE that I just traded in.I called AT&T JUST NOW to ask why the 5G icon is showing but the speed is n

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Individual Ringtone for Contacts

I just got my new S21 Ultra with Android 11. The option to assign an individual ringtone to each contact is not available. I've searched this forum, the web, and Android Central. All information says to "View More" at the bottom of the contact and choose Ringtone. That option does not appear. Some h

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Calling (800) 331-0500 for support

This is what happens when I call (800) 331-0500 for support about a wireless device.   "Thank you for calling AT&T for your wireless service. Due to unusually high call volumes, we are experiencing long hold times to speak with a wireless service customer service professional. Please cho

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iPhone 14 pro lock?

In the front of the screen only appears " iPhone is disabled "

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Users cannot call my 867 numbers.

I am having an issue where I am unable to call an 867 number of mine from any At&t cell phone I've used but had no issue with landlines and other cell carriers. When I worked with my upstream carrier on the issue they confirmed that At&t phones were having the issue. Is there anything I can

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Activate stand alone hotspot

I am trying to activate the hotspot device I purchased but I keep getting error code GA07 and it won't continue with activation I AM UPSET

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First Net Hotspot….Can it be used with an extender to Operate several different devices in your home?

Trying to figure out how to use a First Net hotspot on several devices in my home. I have a two story house and would like to keep the Hotspot in one location and add a booster/extender to reach the upstairs device.

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Can't make calls

Soon as I can dinner's it days call ended

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Unlock

Need to use this att Alcatel phone with qlink is it possible without fulfilling my obligations that I knew nothing about til after purchase

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Internet outage

My internet is not working. We live at 310 Twin Oaks Ln Almo KY

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

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 • Wireless

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trade in credit

I traded in my iPhone 11 for a iPhone 14 pro and was supposed to get max credit. I mailed it back mid October. It is now February and I have not seen a credit.  I realize it takes 3 billing cycles and that has come and gone.  Who do I contact about this?  Thanks

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 • Wireless

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galaxy z flip phone (purple) Please HELP!!!

The motherboard failed Samsung says it was damaged and wants me to pay for it. It is only 6 months old. I have traded in my old phone and got this one free because of the promotion att was running now I have no phone and I still have 3 years with att. I don't know what to do

Questions

 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

Questions

 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

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122

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

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 • Wireless

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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