Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Need APN for Panasonic Toughpad FZ-Q2 with Windows 10

I am replacing a Lenovo ThinkPad, where we never had to manually input an APN, with a Panasonic Toughpad with Windows 10. It will not connect. The manual says we need to enter an APN. I found the page on the AT&T web site that says to use Nxtgenphone, but it doesn't work. Also, it looks like you can

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1.5K

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District manager

I had poor customer service from a store manager. I have reached out to the area manager 6 times over the last month and no response. I am trying to find the district manager for zip code 60142.

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Can't Port Back In

I ported out from AT&T in 2016 to T-Mobile (paid the final bill)... right now, I was trying to port into RedPocket GSMA and had issues, which finally led me to check the AT&T Eligibility website... low and behold "Can't Be Transferred". So my question, has anyone ran into this issue porting

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

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Car Wi-Fi not working now due to OnStar issues

I had AT&T WI-FI mobile service which worked great in my car for 3 years. Now, it will not work due to OnStar/AT&T issues. I have spent hours on the phone with both and no one has resolved issue now. I am now told OnStar has an OnStar division that I need to speak to. Well, that does no good

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Turbo hotspot 2 online password isn't working

I set my turbo hotspot up but skipped the part for linking it to the internet and now when trying to get onto the site for more settings and. Stuff it tells me that it isn't the right password how do I fix this?

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Turn in AT&T/Directv equipment

Have dropped service from AT&T/Directv. Can’t seem to get information!

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742

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Unlock my Phone to any Carrier

…So it’s been a week of consistently trying to unlock my new phone.. I’ve done all at&t has requested me to do.. I’ve submitted my imei and my email address countless times .. After the process, they tell me to check my email for a link that never comes.. Please i need help is there another way

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Phone won’t charge

Phone not charging but the charger works. It chargers other phones TYIA

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Closed

IMEI Flagging LOST/STOLEN Incorrectly In AT&T's Database

So, I have something of a unique issue and I can't get in touch with someone at AT&T that can assist me.I recently opened a line and wanted to bring an iPhone X that I had purchased from Verizon onto the line. The phone is unlocked, fully paid off, with 0 dollar balance on the Verizon account. W

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Long Term Landline Outages and Credit for such deleted for service not yet restored...

I have only had phone service for two weeks in three (3) whole months and am still being charged for service I don't currently have. An amount was automatically deleted from my credit balance for this month's bill, but it shouldn't have been because I still don't have any phone service. The outages,

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 • Home Phone

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Broadband 1 flashing red

I have restarted the gateway many times and nothing had changed about the situation, issue has persisted for two days now

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 • Internet

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App

I'm trying to setup the app to monitor devices and needing g to reset my password, but it says my verification info is incorrect 

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 • Wireless

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Is AT&T DLP72362 expanable with more handsets

Is AT&T DLP72362 (from Costco) expanable with more handsets? If so, what model and where can it be purchased?

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 • Home Phone

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Husband in South America (Santiago, Chile) all of a sudden cannot receive phone calls

Hello- My husband is in South America right now (Santiago, Chile) and all of a sudden cannot receive phone calls. When he's called, the phone doesn't ring and a message in Spanish comes up (we think it says that the number doesn't exist?). Voicemail is not an option.  He has been on the phon

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 • Wireless

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No Voicemail Number

I have a Galaxy S20 FE 5G. I have been trying to set up my voicemail, and haven't been able to. For starters I accidentally deleted my voicemail number ages ago and haven't been able to get it back which I assume is the main issue I am dealing with here. How do I get the original VM number back?

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 • Wireless

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

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 • TV

10.9K

122

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

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 • Internet

1.5K

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

299

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

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 • Internet

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