Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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District manager

I had poor customer service from a store manager. I have reached out to the area manager 6 times over the last month and no response. I am trying to find the district manager for zip code 60142.

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Can't Port Back In

I ported out from AT&T in 2016 to T-Mobile (paid the final bill)... right now, I was trying to port into RedPocket GSMA and had issues, which finally led me to check the AT&T Eligibility website... low and behold "Can't Be Transferred". So my question, has anyone ran into this issue porting

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18

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Primary Account Holder Permissions

Does the primary acount holder have access to my text messages, can there read them. Can they listen to my voicemails?

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46

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Car Wi-Fi not working now due to OnStar issues

I had AT&T WI-FI mobile service which worked great in my car for 3 years. Now, it will not work due to OnStar/AT&T issues. I have spent hours on the phone with both and no one has resolved issue now. I am now told OnStar has an OnStar division that I need to speak to. Well, that does no good

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37

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Turbo hotspot 2 online password isn't working

I set my turbo hotspot up but skipped the part for linking it to the internet and now when trying to get onto the site for more settings and. Stuff it tells me that it isn't the right password how do I fix this?

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8

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Turn in AT&T/Directv equipment

Have dropped service from AT&T/Directv. Can’t seem to get information!

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741

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Unlock my Phone to any Carrier

…So it’s been a week of consistently trying to unlock my new phone.. I’ve done all at&t has requested me to do.. I’ve submitted my imei and my email address countless times .. After the process, they tell me to check my email for a link that never comes.. Please i need help is there another way

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32

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Phone won’t charge

Phone not charging but the charger works. It chargers other phones TYIA

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24

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Closed

IMEI Flagging LOST/STOLEN Incorrectly In AT&T's Database

So, I have something of a unique issue and I can't get in touch with someone at AT&T that can assist me.I recently opened a line and wanted to bring an iPhone X that I had purchased from Verizon onto the line. The phone is unlocked, fully paid off, with 0 dollar balance on the Verizon account. W

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433

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IFWA40 Rebooting issue

Over the past few weeks, when receiving or making a call through the "landline" phone connected to the unit, it suddenly reboots itself. In the process, we are unable to answer or make a call. It may let you talk for a few seconds and then it reboots itself. Or after the first ring, it reboots itsel

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Same problem that hasn't been resolved.

I've tried numerous times thru chat or calls to ATT and so far NO help. I'm locked out of a sbcgobal.net email account I've had for YEARS. The password has been changed and my security questions have also been changed so I cannot reset the password.  

Questions

 • Email

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Can't hear anyone when receiving calls and they can't hear me when I make a call on home phone.

Home phone rings and just has "Ringing" in the caller ID window. I answer but can't hear anyone on the line.  I can call out but the person on the other end can't hear me.

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 • Home Phone

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Phone not making my calls

My SOS is on from my esim. I had been trying to make calls for a few hours and now I can’t make any

Questions

 • Wireless

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Reward cards not received

A few months ago we had an in home expert switch our service over from Sprint/T-Mobile to AT&T. She was very knowledgeable and thorough with the entire process. When she offered the Visa card or bill credit for $250 each line we specifically watched her select the customize button and select the

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 • Wireless

10

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Paramount+ and Showtime to Merge

https://tvline.com/2023/01/30/paramount-plus-with-showtime-rebrand-cable-network-name-change-explained/ It seems that everyone who pays the $10/mo for Paramount+ will get Showtime included. The names of the linear Showtime channels will be renamed. Content should stay very similar. What doe

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 • TV

11

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Log in

Need help logging into my account

Questions

 • Wireless

10

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DirecTV cancelling Newsmax

I am a 12 year subscriber to DirecTV & have had AT&T cell service for 15 years. I am EXTREMELY disappointed that DirecTV is cancelling Newsmax—the last (Edited per community guidelines) news channel. If this is not resolved with Newsmax being restored I will be cancelling my subscriptions.

Questions

 • TV

9.1K

108

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I would like to speak to a live person about my account

See subject. How can I contact in life person about my account? I am a senior on a fixed income and my bill increased nearly $20 per month. I cannot afford this. What can I do to reduce it?

Questions

 • Internet

1.2K

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Contract Cancellation Fee - since when?

I signed up for a Unlimited Elite service with my own phone and recently had to switch to another carrier because of work. Why am I getting slapped with a contract cancellation fee when I was never told my account was set up under a contract. When I called AT&T to ask about my last bill there wa

Questions

 • Wireless

267

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NEED ACCOUNT HISTORY RECORDS

Hi I need to be able to access my account history for phone calls/text messages for the month of July of 2022. It will only let me see the last couple days of the month and I need to be able to view the middle of the month. I don’t even know if anyone working in “Support” or “Customer Service” wi

Questions

 • Wireless

252

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ATT Damaged by Fiber installation in our subdivision

I have called every number I can find in this forum with 0 help, over 25 transfers to the "correct" department. And it's getting to the point where I'm going to just file it with the BBB.  I'm posting here as a last ditch effort to avoid any more headache. ATT is installing fiber in our sub

Questions

 • Internet

251

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