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Other Phones & Devices

Other Phones & Devices

Learn about the wide range of devices you can use with AT&T.

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Extreme high ping rates

Have had ATT on-site and on line via phone tech look at it they agree it isn't us (after numerous reboots, tests and equipment switch outs). Our fixed wireless normally has ping rates between 49 and 70 w/download speeds of 15MB to 20 MB uploads of .7 MB to 2.1 MB. however, regularly after about a we

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Kyocera DuraXE E4710 firmware update issues, please help

Background info: The phone's software version is 1.005AT / the AT&T Address Book cloud connection attempt forces it's way into view every time I click on contacts - not very pleasant. / hotspot creation seems to be locked by software / I have a nearly new condition unlocked device that works fin

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This device is flagged for fraud

Hello, I need help. I bought an ATT carrier locked phone from eBay. I tried to unlock this phone, but I received an email saying 'This device is flagged for fraud'. I asked eBay seller about this issue, and he claims that seller himself used it shortly and that it is a phone with clean IMEI. Is ther

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Official Solution

AT&T Device Unlock Help - Solutions & FAQS

​Learn what you need to do to unlock your device and the requirements ​ Notice If you are not the original owner of the device​ and are denied a device unlock, you will need to reach out to the original seller/ owner. AT&T is unable to assist. Read below for more information.  To unlock

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